Internal Sales Administrator

Internal Sales Administrator
Location: Southam (On-Site)
Salary: £25,000 - £29,000 per annum
Job Type: Full Time, Permanent

Pertemps are currently recruiting for an experienced and motivated Internal Sales Administrator to join a well-established business based in Southam. This is a fantastic opportunity for an organised and customer-focused individual who enjoys working in a busy office environment and providing key support across sales and customer service functions.

The successful candidate will play a vital role in ensuring customers receive a high level of service while supporting the sales team with quotations, order processing, administration and day-to-day coordination activities.

Key Responsibilities
•    Act as the first point of contact for customer enquiries via telephone and email.
•    Prepare and issue customer quotations, ensuring all information is accurate and communicated promptly.
•    Process sales orders, invoices and dispatch documentation efficiently.
•    Monitor customer orders and coordinate delivery schedules to ensure deadlines are achieved.
•    Maintain accurate customer records and update internal systems as required.
•    Follow up quotations and support sales activities to maximise opportunities.
•    Liaise with suppliers regarding pricing, product availability and delivery timescales.
•    Manage returns and resolve customer queries in a professional and timely manner.
•    Produce relevant documentation including certificates, reports and customer correspondence.
•    Support wider administrative and operational functions across the business.
•    Assist with marketing activities, exhibitions and website updates where required.
•    Provide cover and support for colleagues during periods of absence.

About You
•    Previous experience within a Sales Administration, Internal Sales, Customer Service or Commercial Support role.
•    Excellent communication skills with a professional telephone manner.
•    Strong organisational skills and attention to detail.
•    Ability to manage multiple tasks and prioritise workload effectively.
•    Confident using Microsoft Office applications including Outlook, Word and Excel.
•    Experience using ERP, CRM or accountancy systems would be advantageous.
•    A proactive and flexible approach with a willingness to learn.

If you are an organised administrator with strong customer service skills and experience supporting a sales function, we would love to hear from you.