Army - Administration Lead Officer

Job summary

The Ministry of Defence, Civil Service workforce is diverse, with many different functions and professions ranging from cyber and digital transformation, police officers, security guards, trainers, human resources, teachers, psychologists, storekeepers, and policy secretariat staff to support the British Army.

Aldershot Garrison delivers comprehensive, proficient administrative support to all ADMINCON units. It acts as the focal point for all security issues, advise and guidance, and provides liaison and interoperability with statutory stakeholders. Aldershot Garrison is here to assure contract coherence and governance across the estate. Maintain a healthy workplace by complying with legislation and and policy. It provides an accessible welfare support service that strengthens and enhances resilience, and to act as a community engagement focal point.

This position is advertised at 37 hours per week.

Job description

This is an exciting opportunity to join the Aldershot Garrison Headquarters team, playing a key role in supporting the delivery of administrative services that enable operational activity across the organisation.

This role will lead the Garrison Administration Office and be responsible for the coordination, management and delivery of personnel administration, financial processes, casework and governance activities. The role offers the opportunity to work across a wide range of functions, build strong stakeholder relationships and contribute to the continuous improvement of administration services.

You will play an important role in maintaining compliance with regulations and audit requirements, ensuring robust processes are in place and supporting the delivery of high-quality administrative support across the Garrison.

Key Responsibilities

• Lead and develop the Aldershot Garrison Administration Office team, including line management responsibility for military personnel, civil servants and contractors.
• Manage and oversee personnel administration processes, ensuring records, documentation and transactions are completed accurately and in accordance with policy and regulatory requirements.
• Monitor pay, allowances and expense claims, carrying out audit and assurance activities to ensure compliance, accuracy and value for money.
• Support the management and governance of public and charitable funds, maintaining accurate records and providing information to fund managers and stakeholders.
• Coordinate annual assurance and inspection activities, implementing action plans to support continuous improvement and compliance.
• Ensure administrative policies, procedures and records are maintained in line with organisational and statutory requirements.
• Provide advice and guidance on administrative, personnel and financial processes to colleagues and stakeholders.
• Build and maintain effective relationships with internal and external stakeholders, including financial service providers and support organisations.
• Act as the Garrison Data Protection Adviser, promoting compliance with data protection policies and supporting effective information management practices.
• Produce management information and reports to support decision-making and organisational performance.
• Identify opportunities to improve processes and work collaboratively with colleagues to deliver efficient and high-quality services.

This role offers the opportunity to lead a small team, develop relationships across a diverse stakeholder network and make a direct contribution to the effective running of a busy and dynamic organisation.

Person specification

Essential skills required:

• An inclusive leader who promotes high standards, drives continuous improvement, and can manage a busy workload with competing short and long-term priorities.
• Strong collaboration and stakeholder engagement skills, with the ability to work effectively as you will be working with military personnel, civil servants and other partners to deliver solutions and provide high-quality advice.
• Experience of leading, developing or managing individuals or teams to achieve organisational objectives.
• Strong organisational skills, with the ability to prioritise tasks and deliver outcomes in a fast-paced environment.
• Proficiency in Microsoft 365 applications and the ability to manage information accurately and efficiently.

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Managing a Quality Service
• Communicating and Influencing
• Delivering at Pace
• Developing Self and Others
• Working Together

We only ask for evidence of these behaviours on your application form:

• Leadership
• Managing a Quality Service

Benefits

Alongside your salary of £37,720, Ministry of Defence contributes £10,927 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.

Other benefits for Army civil servants include:

- 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
- Highly competitive pension scheme
- Personal and professional development of skills
- Alternative working patterns for many roles
- Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
- Enhanced parental and adoption leave
- 6 days special leave per year which can be used for volunteering activities
- Learning and Development

We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.

A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) w