REO Examiner Non Technical

Job summary

Can you communicate confidently, both verbally and in writing, including handling challenging conversations with professionalism and tact?

Have you worked with DVSA Traffic Examiner enforcement processes and carried out complex driver hours analysis using both manual and digital records?

Are you a collaborative team player who can also work independently, adapt to changing priorities, and maintain flexibility in your working approach?

If so, we’d love to hear from you!

Join a dedicated enforcement team that plays a vital role in keeping Great Britain's roads safe and ensuring fair competition across the transport industry. Working in a fast-paced and varied environment, you'll collaborate with colleagues, industry partners and stakeholders to support regulatory compliance and deliver professional enforcement outcomes. This is an opportunity to make a real impact while developing your expertise within a supportive and highly respected operational team.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVSA

Job description

As a Remote Enforcement Examiner within DVSA’s Remote Enforcement Office, you’ll play a key role in improving road safety and promoting compliance across the transport sector. Working within a national team, you’ll analyse complex information, assess risks, engage with operators and stakeholders, and support intelligence-led enforcement activities. From delivering online compliance seminars to identifying emerging issues and recommending appropriate interventions, you'll have the opportunity to influence behaviours, drive positive change, and make a real difference to road safety across Great Britain.

Your responsibilities will include, but aren’t limited to:

• Analyse complex compliance data and complete reports.
• Assess tachograph records, drivers' hours and operator systems.
• Support national remote enforcement schemes.
• Make evidence-based recommendations on appropriate interventions and enforcement action.
• Engage with operators, industry partners and internal stakeholders.
• Deliver professional online seminars and educational sessions.
• Help develop innovative approaches to remote enforcement and compliance monitoring.
• Contribute to continuous improvement and new ways of working across DVSA.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

You can be based at any of the above locations, however if your chosen location is Yeading/Uxbridge please note:This role is being advertised in Uxbridge, however the contractual base will be Yeading.While estates work is being carried out in Yeading all posts are being temporarily based at Uxbridge. Successful applicants will start with us at our Uxbridge location. Please be aware that all employees will be required to work from the Yeading site once it reopens in 2028.

Person specification

To be successful in this role you will need to have the following experience:

• Strong communication and investigative skills, including handling difficult conversations and presenting evidence.
• Experience in enforcement and compliance, including driver hours analysis, casework, file preparation, and EMS.
• Detail-oriented and adaptable, with strong Microsoft Office skills and the ability to work independently or as part of a team.

Additional Information

Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services.

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 35 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

Occasional travel to other offices will be required, which may involve overnight stays.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Delivering at Pace
• Managing a Quality Service

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help