Service Support (Day Services)

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Please apply online by clicking the link below

Wirral Council is a place where you can genuinely make a difference, guided by strong organisational values that shape everything we do. Our values - ambitious, professional, resident‑focused and accountable, act as our organisational DNA, influencing how we work, lead and support one another every day. We take pride in delivering great services, acting with integrity, building positive relationships, and always putting residents first, creating a supportive and inclusive culture where everyone can “be the best we can be”. With our beautiful surroundings, ambitious future plans, and a commitment to empowering staff to #BeTheDifference, Wirral Council offers an inspiring environment to grow your career and make a lasting impact.

Service Support (Day Services) 12 Month Fixed Term Contract - various locations - please see below - hours to be advised

Dale Farm 

Eastham 

Pensbywood 

Oakenholt 

Cambridge Road 

Are you passionate about supporting adults to live fulfilling, independent lives? Do you want a rewarding role where every day makes a real difference?

Wirral Day Services is looking for caring, enthusiastic and motivated individuals to join our team as Service Support Workers. In this role, you will provide high-quality support to adults with learning disabilities, physical disabilities and complex health needs, helping them achieve their personal goals and take part in meaningful activities within the community.

About the Role:

Working across our day service hubs and community settings, you will:

• Support people with personal care, health and wellbeing needs.
• Deliver engaging activities that promote independence, choice and inclusion.
• Encourage individuals to develop life skills and participate in their local communities.
• Build positive relationships with families, carers and partner organisations.
• Contribute to care and support planning, ensuring a person-centred approach at all times.
• Support fundraising events, social activities and community engagement opportunities.

About the Candidate:

We are seeking people who:

• Are committed to delivering dignified, compassionate care.
• Have excellent communication and teamwork skills.
• Can work flexibly across different day service locations.
• Are organised and able to prioritise their workload.
• Share our values and are passionate about making a positive impact on people's lives.

We Have Specialist Provision for people with Profound and Multiple Learning Disabilities (PMLD) at Pensby Wood.  The role requires patience, compassion and a person-centred approach. Individuals may have complex physical, health, sensory and communication needs and require support with all aspects of daily living. The role involves providing hands-on assistance, promoting comfort and wellbeing, supporting communication through non-verbal methods, facilitating meaningful activities and ensuring each person is able to participate fully in their life and community.

Experience & Qualifications:

• Experience supporting people in a care setting is desirable, whether through paid work, volunteering or personal experience.
• A Level 2 Health and Social Care qualification (or willingness to work towards one) is desirable.
• Experience supporting adults with complex health needs or behaviours of concern would be advantageous.

Why Join Us?

✅ Meaningful and rewarding work
✅ Ongoing training and development opportunities
✅ Supportive team environment
✅ Opportunities to make a genuine difference every day
✅ Be part of an organisation committed to helping people thrive

Join us and help people enjoy, achieve and thrive in their communities.

Working with people who have Profound and Multiple Learning Disabilities (PMLD) is a rewarding role that requires patience, compassion and a person-centred approach. Individuals may have complex physical, health, sensory and communication needs and require support with all aspects of daily living. The role involves providing hands-on assistance, promoting comfort and wellbeing, supporting communication through non-verbal methods, facilitating meaningful activities and ensuring each person is able to participate fully in their life and community. Successful applicants will be committed to building trusting relationships, recognising individual preferences and achievements, and delivering high-quality support that promotes dignity, inclusion and the best possible quality of life.

If you would like an informal conversation about these roles, please see the Wirral Evolutions website https://www.wirralevolutions.org/ for locations and contact numbers. For each location, can we please ask all applicants to contact the relevant Team Leader who will be happy to discuss the roles with you.

Suanne Price or Mike Larkin (Dale Farm)

Jennifer Brennan, Sue Grundy, Toni Denham or Toni White (Eastham & Highcroft)

Terri Clayton (Pensbywood)

Claire Kevlin, Dave Hughes or Caroline Silk (Oakenholt & Cambridge Road)

Interviews will take place week commencing 14th September 2026. 

Please ensure you state your preferred location on application form.

Wirral Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all employees and volunteers to share this commitment. As part of our safer recruitment process, all successful applicants will be subject to thorough pre-employment checks, including enhanced DBS clearance, verified reference checks, verification of qualifications and identity, and checks of the right to work in the UK.

This post is subject to an Enhanced DBS check, including a check of the relevant Barred List(s). The Safer Recruitment & Employment Policy and the Disclosures for Recruitment Procedure can be found at : https://www.wirral.gov.uk/jobs-and-training/job-vacancies/safer-recruitment-and-employment

We welcome applications from all suitably qualified candidates. For this vacancy, candidates must have an existing right to work in the UK before commencing employment. Skilled Worker visa sponsorship is not available for this post. Eligibility to work in the UK will be verified in the final stages of the selection process. 

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances. 

If you’re already a Wirral Council employee, and as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about