Operations Manager

Drive progress, support our people, and shape how we work.

Operations Manager

At DHU Healthcare, every role matters. We’re a not-for-profit team driven by compassion and respect, where your voice is heard and your growth truly matters. Join us and be part of something bigger. For you, for them, with us.

Skilled teams, exceptional care.

With us, every moment matters. Our Urgent and Emergency Care teams deliver expert, compassionate support 24/7, across Emergency Departments, Urgent Treatment Centres, GP surgeries, and the wider community. Skilled medical, nursing, allied health, and support professionals work together to respond quickly and effectively, while you’ll be supported to thrive in your career.

Behind every patient interaction is a team making it possible. Our corporate colleagues keep services running smoothly and help shape the future of care.

As an Operations Manager you will:

• Provide full support to the Senior Management Team to ensure services operate effectively and efficiently meeting contractual requirements
• Undertake responsibility for the management of all non-clinical staff
• Ensure that the service maintains operational efficiency at all times through correct allocation of staff whilst ensuring budget constraints are adhered to
• Support the development of policies and protocols and implement them, ensuring compliance with DHU Policies and Procedures and legislative requirements
• Pro-actively manage staffing requirements within DHU Operations and Clinical Services and ensure that needs are met
• Be responsible for recruitment and selection, performance, appraisal and employment issues across the staff group
• Be responsible for identifying and assessing the training needs of staff and the delivery and review of training programmes through the relevant DHU Corporate Services
• Identify service delivery issues, requirements or areas of underperformance and takes the necessary action to resolve.

For you, benefits that work.

We’ll support your health, happiness and future with benefits that put you first. From access to the NHS pension scheme (and we’ll honour your existing NHS pension pot and holiday entitlement if you’re transferring), to wellbeing support, flexible options and career growth, we’re here to help you thrive at work and in life. For more information on the full range of benefits available click here.

Learning, leading, shaping healthcare.

With us, development is part of our culture. From essential training and apprenticeships to supportive leadership and career pathways, we’ll help you grow in ways that matter to you. Because when our people thrive, so do our patients and communities.

A culture where differences matter.

We believe that when everyone feels valued, respected and supported, they can do their best work. We’re proud to reflect the rich diversity of the communities we serve, welcoming colleagues from all backgrounds. We are committed to supporting the Armed Forces community and, as a Disability Confident Employer, we welcome candidates to share any support or reasonable adjustments they may need during the recruitment process. For more information on how DHU can support you, please click here.

We’re proud to offer fulfilling roles with real opportunities for growth - plus training, wellbeing benefits and clear career pathways.

Ready to make the difference? We’d love to hear from you.

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