Neighbourhood Manager

Our Vacancy

We’re looking for a customer-focused and proactive person with strong communication skills and experience in housing or neighbourhood management. You’ll be organised and able to manage your own workload, handling a range of tenancy and estate matters. You'll have a solution-focused approach, you’ll build strong relationships with residents and partners, address anti-social behaviour, and contribute to creating safe, sustainable communities.

What you'll do

You will manage a patch of properties, delivering a high-quality, responsive housing management service. You’ll support tenants to sustain their tenancies, handle anti-social behaviour cases, and ensure homes are let efficiently. Working closely with residents, colleagues, and external agencies, you’ll play a key role in maintaining safe neighbourhoods, improving local environments, and using customer feedback to drive continuous service improvement.

Why join us

When you join Town and Country Housing, you're joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included and empowered.

What we offer

• Contributory pension scheme up to 10% matched contributions
• Life assurance of 4x annual salary (Terms and Conditions apply)
• 30 days annual leave in addition to bank holidays
• Two volunteer days per year
• 24/7 digital GP service and counselling helpline (including face-to-face sessions)
• Free annual eye test voucher and contribution towards glasses
• Enhanced maternity, paternity, and shared parental leave provision
• Flexible benefits scheme, including family friendly benefits and access to a discount portal
• Annual flu vaccinations

Please read before applying:

• Please not this is a 6 month secondment
• You must have the right to work in the UK; we are unable to provide a visa sponsorship.
• We reserve the right to close this advert early if we recieve a high volume of suitable applications.
• This is a hybrid role where we expect all staff to come into their base office 2 days a week (everyday during induction which could be up to 3 months)

If this sounds like we are right for you and you'd love to be part of Town & Country Housing, we'd like to hear from you. Please apply now by submitting a CV and a short statement explaining why you're the perfect fit for this role.

If you have any questions about this role, please email the Talent Team on talent@tch.org.uk

As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.