Digital Learning Design and Delivery Specialist

Job summary

Government Skills was created to accelerate the quality of learning and development in government through better training, knowledge and networks for around 550,000 Civil Servants across Government, delivering government priorities now and for the future.

As part of its development, it has been announced that Government Skills will become the National School of Government and Public Services. This change enhances its profile and visibility across government, offering better public services for citizens and confirming the government’s commitment to our vision of delivering world-class training in areas such as AI, digital, and leadership. This is an exciting time of growth, with new positions being created to support the future operating model.

Government Skills, Design and Delivery Team

The Design and Delivery Team, within Government Skills, exists to curate, design and deliver high quality learning opportunities that equip civil servants with the skills and knowledge they need to deliver excellent public services. The Design and Delivery Team operates flexibly, and learning designers are expected to lead and contribute to multiple projects, offering excellent developmental opportunities.

Digital, Data, Innovation and AI (DDI & AI) Team

Digital transformation, including AI, is both a defining challenge for our generation and a vital opportunity for the state. DDI & AI capabilities underpin much of the government’s wider transformation, and the DDI & AI team drives the strategic vision to embed these critical skills across government. We are a small, dynamic and fast-growing team with a remit to improve DDI&AI capability in non-digital specialists across all government departments. This is an exciting opportunity to be a part of the team that is delivering at pace on top government priorities.

As a Learning Design and Delivery Specialist, you will create, test, and deliver evidence-based digital learning interventions tailored for civil servants, playing a role in the full learning design cycle from analysis through to impact evaluation. Precise responsibilities may evolve over time.

Job description

Key responsibilities:

• Creating, testing, and developing user-centred and evidence-based digital learning solutions for civil servants
• Managing and developing a range of products focused on equipping civil servants with essential digital and AI skills
• Delivering digital and AI products as necessary
• Show a strong commitment to your own growth and learning by continuously developing your skills and staying up to date with the latest learning and development practices.
• Coordinating and convening stakeholders such as Departments, Professions and Cross-government networks
• Communicating learning opportunities across government, working with the Government Skills Group communications team
• Applying programme management techniques
• Designing and implementing approaches to measuring impact and evaluating the effectiveness of interventions.

Person specification

Essential:

• Ability to design and create content for learning programmes in different settings (In person, online and at your own pace), focused especially on digital/AI products
• Experience in digital, data, innovation or AI
• Proven experience in digital and AI design: e-learning e.g. through use of

Use of digital tools (including Articulate etc)

• Leading and managing relevant networks and communities of practice as part of design and delivery process.
• Experience of facilitation of learning interventions
• Experience of working with Learning Experience Platforms and/or Virtual Learning Environments
• Expertise in accessibility within learning design

Additional information:

Cabinet Office policy is that a minimum 60% of your working time should be spent at your principal workplace. For some roles, due to their nature and the business need, this may be up to 100%. Requirements to attend other locations for official business will also count towards this level of attendance.

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Communicating and Influencing
• Making Effective Decisions
• Seeing the Big Picture
• Changing and Improving

We only ask for evidence of these behaviours on your application form:

• Managing a Quality Service

Benefits

Alongside your salary of £45,292, Cabinet Office contributes £13,121 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.
• A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.
• A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Application process

As part of the application form you will be asked to submit:

• A CV
• 750 word Personal Statement/Statement of suitability setting out how you meet the essential criteria in the person specification.
• 250 word statement detailing an example of the lead behaviour, Managing a quality service.

Further details around what this will entail are listed on the application form.

Should a large number of applications be received, an initial sift may be undertaken using the lead Behaviour, Managing a quality service. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to interview.

Selection process

Applicants who pass the sift will be invited to interview. The interview will consist of questions to assess the candidates against the Civil Service Behaviours of:

• Managing a quality service
• Communicating and Influencing
• Making effective decisions
• Seeing the bigger picture
• Changing & improving
  

Expected timeline (subject to change)

Expected sift date – 2 - 9 September 2026

Expected interview date/s – w/c 21 September to 2 October 2026

Interview location - Your interview will eit