Information Management Specialist

Job summary

Across government, the effective management of information is fundamental to transparency, accountability and good decision-making. As organisations generate increasing volumes of data and content, the ability to manage information throughout its lifecycle—ensuring it is secure, accessible and compliant—has become a critical capability. At Ofgem, strong information management underpins regulatory effectiveness, supports legal obligations and ensures that information can be trusted and used to deliver better outcomes.

Ofgem plays a vital role in protecting energy consumers and supporting the UK’s transition to a more secure, fair and sustainable energy system. As the organisation continues to evolve, maintaining high standards of information and records management is essential to ensuring compliance with legislation, safeguarding information assets and enabling effective collaboration. Working within the newly formed Data, AI & Information Governance team, in Digital Data & AI, this role contributes directly to ensuring Ofgem meets its statutory and regulatory responsibilities.

As an Information Management Specialist, you will play a key role in strengthening Ofgem’s information and records management framework. You will support the development and maintenance of policies, processes and standards that underpin information governance, while providing practical advice and guidance to colleagues across the organisation on information handling, records management and lifecycle requirements.

This is a role with meaningful organisational impact, combining policy, governance and hands-on delivery. You will work across teams to embed best practice, support compliance with legislation such as the Freedom of Information Act and Data Protection Act, and help ensure that information is well-managed and used appropriately in line with government standards.

Job description

You will be responsible for:

• Providing expert advice and guidance on information and records management, helping colleagues apply best practice and meet organisational and regulatory requirements.
• Supporting the development and maintenance of Ofgem’s information management policies, processes, and guidance to ensure they remain effective and up to date.
• Developing and maintaining retention and disposal schedules for electronic and physical records, throughout their lifecycle.
• Working with teams across the organisation to promote good information management practices and support compliance with corporate policies and relevant legislation.
• Delivering training, guidance and awareness activities to build capability and improve understanding of information and records management responsibilities.
• Conducting information audits and reviews to ensure information assets are appropriately managed, safeguarded, and subject to the correct controls.
• Collaborating with Information Assurance, Digital and Technology colleagues to identify management risks and support appropriate mitigation activities.
• Supporting the procurement, implementation and ongoing management of information systems and services, ensuring implementation management requirements are considered throughout.

We are looking for an experienced information and records management professional with a strong understanding of information governance and lifecycle management within a large or complex organisation. You will have practical experience applying information management policies and processes, alongside a good understanding of relevant legislation, including the Freedom of Information Act and Data Protection legislation.

You will be confident providing advice and guidance to colleagues, supporting teams to meet information management requirements and promoting good practice across the organisation.

Experience within government, the public sector or a regulated environment would be beneficial, particularly where information is managed in line with UK Government standards and guidance. Knowledge of Machinery of Government processes and records management best practice would also be advantageous.

This is an opportunity to play an important role in ensuring Ofgem’s information is managed effectively, securely and compliantly. Working with colleagues across the organisation, you will help support good practices and ensure Ofgem meets its statutory and regulatory obligations.

Person specification

Essential Criteria

• Proven experience in an information and records management role, with responsibility for managing information throughout its lifecycle, including review, retention, disposal, transfer and preservation of records (Lead Criteria).
• Can demonstrate a working knowledge and application of relevant Information and Records Management legislation and codes of practice (Lead Criteria).
• Can demonstrate experience of developing, implementing, maintaining or improving information and records management policies, processes, standards or governance frameworks.
• Proven experience of providing advice, guidance, training or support to colleagues and stakeholders to improve compliance with information and records management requirements.
• Can demonstrate experience of monitoring, assessing or assuring compliance with information and records management requirements, including an understanding of Machinery of Government processes and their impact on the management, transfer, ownership, retention and disposal of information and records.

Desirable Criteria

• Can demonstrate knowledge of the UK government standards for Information and Records Management and experience applying these in a public sector environment.

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Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Communicating and Influencing
• Delivering at Pace

Benefits

Alongside your salary of £35,232, OFGEM contributes £10,206 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

Artificial intelligence

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