OR111283 – Business Support Officer (SC6) – Education Qualified

Client: London Borough of Lambeth

Location: 6 Brixton Hill, London, Lambeth, SW2 1RW, United Kingdom

Work Pattern: 35 hours a week

PAYE Pay Rate: £20.55 per hour

Main purpose of the role

To provide a professional and efficient business support service, helping teams deliver high-quality services by managing administration, data, systems and day-to-day operational tasks.

Typical day overview

• Managing emails, records and databases.
• Updating systems and processing information accurately.
• Arranging meetings, taking notes and supporting colleagues.
• Processing invoices and general finance tasks.
• Preparing reports and documents.
• Responding to enquiries and supporting service users.
• Prioritising workloads and meeting deadlines.

Key skills and responsibilities

• Strong administrative and organisational skills.
• Good IT skills, including Microsoft Office and database systems.
• Accurate data entry and record keeping.
• Ability to manage competing priorities and work to deadlines.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Ability to handle confidential information professionally.
• Flexible approach with a willingness to support changing service needs.

Essential requirements and qualifications

• Educated to A Level standard or equivalent experience.
• Experience working in an administrative or business support role.
• Experience using office systems and digital tools.
• Good written and verbal communication skills.
• Experience working in a busy customer-focused environment.
• Ability to work flexibly and use initiative.
• Basic DBS