Reservations Manager

Reservations Manager – Hemel Hempstead | From £34,000 + fantastic hotel benefits and career opportunities

We’re looking for an experienced Reservations Manager to join a well-established hotel in Hemel Hempstead. This is an exciting opportunity to combine reservations expertise with event coordination, working in a busy hospitality environment with excellent transport links and a strong corporate and leisure customer base.

Why apply for this Reservations Manager role?

You’ll enjoy a rewarding package designed to recognise and support you:

• You’ll receive discounted stays for friends and family
• You’ll enjoy 50% off dining in restaurants and bars
• You’ll have access to an Employee Assistance Programme with 24/7 confidential support
• You’ll benefit from high-street discounts across shops and experiences
• You’ll have access to the Cycle to Work Scheme, with up to 40% savings on bikes
• You’ll be recognised through monthly and annual team member service awards

Key Responsibilities:

This varied role combines managing reservations with planning and coordinating events. You’ll be responsible for:

• Overseeing booking processes and ensuring reservations are accurate
• Coordinating events from the initial enquiry through to execution
• Communicating with clients to understand their requirements and deliver excellent service
• Managing event logistics and liaising with internal teams and suppliers
• Ensuring bookings are fully documented and enquiries are handled promptly

What we’re looking for:

We’re looking for someone organised, proactive and confident working in a busy hospitality environment.

• Experience in reservations, event management or hospitality administration
• Excellent organisational and communication skills
• Ability to manage multiple bookings and coordinate event logistics
• A customer-focused approach with strong attention to detail
• Confidence working proactively and collaboratively as part of a team

If you’re ready for your next Reservations Manager opportunity in Hemel Hempstead, with the chance to develop your reservations and events experience within a reputable hotel, we’d love to hear from you.

Apply now and take the next step in your hospitality career.

Job Number │ 48921 / INDFOH
Location │ Hemel Hempstead
Role │ Reservations Manager

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.