Planning and Timetabling Officer

Join Our Team at City College Norwich

We are looking for a highly organised and proactivePlanning and TimetablingOfficerto join our Planning and Timetabling team in Registry. This is a fantastic opportunity to play a key role in supporting the College’s curriculum planning and timetabling operations, ensuring accurate data, efficient resource use, and a smooth student experience.

About the Role

You will support the delivery of the College’s end-to-end curriculum planning and timetabling cycle, ensuring data is accurate, compliant, and aligned with funding and business priorities.

Key responsibilities include:

• Producing and maintaining accurate timetables and curriculum plans
• Supporting annual and in-year planning cycles and meeting key deadlines
• Monitoring room utilisation and timetable efficiency
• Ensuring data accuracy, validation, and audit compliance
• Working closely with stakeholders across the College
• Supporting planning meetings and coordinating actions
• Providing excellent customer service through effective communication
• Ensuring compliance with funding, audit, and regulatory requirements

About You

We are looking for someone with a strong analytical mindset, excellent organisational skills, and the ability to work collaboratively.

You will bring:

• A Level 3 qualification (or equivalent) with Level 2 Maths and English
• Experience in process improvement, planning, or data-driven roles
• Strong problem-solving skills, particularly in complex data and scheduling
• Excellent IT skills, including Microsoft Office and data systems
• The ability to meet deadlines and manage competing priorities
• Strong communication and customer service skills
• An understanding of data protection, compliance, and audit requirements

Experience in a further education setting and curriculum/timetabling planning is highly desirable