Compliance Administrator

Pertemps Managed Solutions is looking for a highly organised and detail-oriented Compliance Administrator to join our Compliance Team in Reading on a temporary basis. This role will provide additional support during our busiest operational period, from the beginning of September through to the end of November.

This is a fast-paced administrative position where you'll play a vital role in ensuring candidates complete the necessary compliance and vetting requirements while delivering excellent service to clients, suppliers, and candidates. The successful candidate will support a range of compliance activities, manage candidate documentation and screening processes, and help maintain high service standards during this peak period. If you enjoy problem-solving, managing multiple priorities, and providing outstanding customer service, we'd love to hear from you.

Key Responsibilities
As a Compliance Administrator, you will:

• Communicate with clients, candidates, and managers to provide excellent levels of service.
• Coordinate and manage employment screening and compliance checks.
• Maintain accurate manual and electronic records.
• Update and manage data within internal systems and spreadsheets.
• Respond promptly and professionally to client and candidate enquiries.
• Handle confidential information with discretion and professionalism.
• Identify and resolve issues, escalating where appropriate. 

What We're Looking For
We are seeking a highly organised individual with excellent communication skills and a proactive approach to problem-solving. The successful candidate will be able to:

• Communicate confidently and professionally, both verbally and in writing.
• Build positive relationships and deliver excellent customer service.
• Demonstrate a professional and courteous telephone manner.
• Manage their workload effectively, prioritising tasks and meeting deadlines.
• Maintain a high level of accuracy and attention to detail.
• Work collaboratively as part of a team while also using their own initiative.
• Approach challenges with a positive, solution-focused mindset.
• Accurately manage and maintain records and data.

Experience That Would Be Beneficial
While not essential, the following experience would be advantageous:

• Previous administration experience within a busy service or customer-focused environment.
• Experience providing customer service and building client or stakeholder relationships.
• Experience working to deadlines and managing multiple priorities.
• Experience with accurate data entry and record management.

Personal Attributes
We're looking for someone who is:

• Self-motivated and proactive
• Collaborative and supportive
• Flexible and adaptable
• Diplomatic yet assertive
• Highly organised and efficient
• Committed to delivering excellent service
• Able to maintain confidentiality at all times

Why Join Us?

• Gain valuable experience within a professional compliance function.
• Work within a supportive and collaborative team.
• Opportunity to develop compliance and screening expertise.