GB & UK(NI) Workstream Manager

Job summary

• Would you enjoy the challenge of providing a world-leading customer service to the world’s automotive industry?
• Do you have the confidence, ability, and desire to establish yourself as a subject matter expert in a national Type Approval Scheme?
  
  

If you’re looking for an opportunity to lead a team, apply your GB type approval and regulatory expertise, and deliver a high-quality service for customers, then we want to hear from you.

For further information about this role, the work we do and our teams, please refer to the Candidate Pack and Role Profile attached.

About Us

Our work is focused on improving vehicle safety and environmental protection by providing robust testing and certification to national and internationally recognised standards. We are a part of the Department for Transport as the designated UK Vehicle Type Approval Authority. With more than 40 years’ experience, we have become one of the largest and well-respected approval bodies around. This position has been built on a reputation for technical expertise and quality, which is at the heart of everything we do, and what you could be a part of.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here

• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays, and a privilege day for the King’s birthday

• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Vehicle Certification Agency - Department for Transport Careers

Job description

This role sits within the Statutory Operations (Type Approval Certification) Department which is responsible for granting the approvals within the Vehicle Certification Agency (VCA). The GB Type Approval Scheme is an opportunity for the VCA to evolve to meet a new objective and support the global automotive industry in gaining GB Type Approval. This role is an important part of that evolution, and its purpose is to provide leadership to an established team for this workstream.

The successful candidate will ensure that approvals are delivered against Key Performance Indicators, and the required standards are maintained through targeted training and development of colleagues and effective communication with customers.

The post offers the opportunity to help shape a growing area of the VCA’s work at an important stage in its development. It will suit someone who enjoys combining subject-matter expertise with a practical, service-focused approach and who can bring confidence, consistency and a collaborative outlook to a changing environment.

The VCA is committed to supporting staff through ongoing professional development and a strong focus on health and wellbeing. Flexible and hybrid working arrangements are available where compatible with business and operational needs.

Your main duties will include but will not be limited to:

• Hold responsibility for the GB & UK(NI) workstream and use your experience to support the issuance of Type Approval Certificates in line with organisational priorities.
• Act as a point of contact for internal and external enquiries relating to approval applications within your workstream and liaise with vehicle manufacturers to coordinate workload.
• Manage a team and collaborate with colleagues to manage bottlenecks in service delivery to ensure consistent and dependable output from the agency.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills set out in the Civil Service Line Management Standards.

Person specification

To be successful in this role you will need to have the following experience:

• Experience of working with the GB type approval regulatory framework.
• Experience of working in a compliance or regulatory environment.
• Excellent organisational, planning and leadership skills, with the ability to prioritise effectively, work quickly and accurately, adapt to changing priorities, collaborate across the organisation, and motivate the team to deliver objectives and continuously improve performance.
• Sound analytical, interpretive and problem-solving skills, with the ability to use data and evidence to exercise good judgement, make informed decisions, and provide clear advice or recommendations to others.
• Coaching and feedback skills to support individuals to improve performance, achieve their potential, and develop professionally.

For more information, please read the role profile.

Additional Information

Full-time roles consist of 37 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

If you have questions regarding how hybrid working is practiced within the business area, or any reasonable adjustments or flexible working arrangements you may currently have or need in place if successful in your application, please contact the Vacancy Holder (see advert for contact details).

Visa Sponsorship

Please note that we are currently unable to offer Skilled Worker Sponsorship. Candidates must ensure they have the appropriate right to work in the UK before applying.

Qualifications

Level 2 qualifications in Math and English, i.e. GCSE - grades 9, 8, 7, 6, 5, 4 or grades A*, A, B, C or equivalent.
You will be required to provide evidence that you hold any essential qualifications at some point during the recruitment process. If you cannot provide evidence, your application will be withdrawn.

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Making Effective Decisions
• Working Together
• Leadership

Benefits

Alongside your salary of £35,663, Vehicle Certification Agency contributes £10,331 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions