Customer Service Administrator

Randstad is thrilled to offer a fantastic role for a Customer Service Administrator to join a market-leading global distributor in Belfast (BT3) on an initial 3-month contract (with potential for extension).

Step into a supportive environment where you'll play a key part in providing crucial temporary cover. You will keep customer orders moving seamlessly from placement to delivery while collaborating closely with the sales team.

Benefits

• Competitive Salary: £14 per hour
• Work-Life Balance: Standard Monday to Friday hours & Choice of working 8.30am-4.30pm or 9am-5pm
• Culture: A friendly and inclusive working environment
• Location: Conveniently based in the Duncrue area of Belfast
• Agency support: Dedicated consultant to support you through the process, Access to Employee Assistance Programme and refer a friend bonuses

• A minimum 6 months experience in a customer service administrative role
• Specific transport, logistics, or industrial admin experience is preferred (but not essential)
• Candidates MUST drive and have access to a car for commuting purposes
• Proven ability to stay calm, professional and focused when things get busy
• Exceptional communication skills and a passion for helping people
• High level of attention to detail and a care for getting things right
• Strong organisational skills and the ability to handle several tasks at once
• Great customer service skills
• Reliable and comfortable working within a structured, service-focused environment

• Processing customer orders from start to finish, including entering orders and invoicing
• Providing support to internal and external Account Managers across all product lines
• Keeping customers informed and efficiently addressing day-to-day inquiries and updates
• Following up on open orders, payments or any outstanding issues
• Working closely with Business Development Managers and the Logistics team to ensure smooth operations
• Delivering a warm, professional service to elevate the overall customer experience
• All aspects of office administrative support to including filing, faxing, scanning, uploading documents, system updates and data entry

Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.

Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.

skills

accuracy,attention to detail,caring,communication