Patient Administrator
Meridian Business Support · Essex, England
Patient Administrator at Meridian Business Support, based in Essex, England, paying £13.30 - £19.00 per hour. This is a temporary role.
- Salary
- £13.30 - £19.00 per hour
- Location
- Essex, England
- Contract
- Temporary
- Posted
- 4 days ago
- Closes
- 15 Sep 2026
- Sector
- Administrator
About 8% above the going rate for administrator
Reference J1630-1
About the role
We are looking for a Patient Administrator to join a leading healthcare provider based in Harlow (CM19).
As a Patient Administrator, you’ll handle incoming and outgoing communications from Patients, manage the medication deliveries and update patient records accurately
Your focus will be to provide clear, empathetic communication while maintaining confidentiality and compliance with GDPR and NHS guidelines.
This role is fast-paced and requires strong listening skills, excellent attention to detail, and the ability to remain calm under pressure. You’ll work as part of a supportive contact centre team, helping patients navigate their care journey from first call to resolution.
Patient Administrator: Key responsibilities
PLEASE APPLY ONLINE TODAY and a member of the team will be in touch
Would also suit: Medical Receptionist, GP Surgery Administrator, NHS Call Handler, Healthcare Administrator, Contact Centre Advisor, Customer Service
- Immediate start
- Hourly rate: £13.30ph
- Monday to Friday 09:00 – 17:00
- Ongoing Temporary with the potential to go permanent after training
As a Patient Administrator, you’ll handle incoming and outgoing communications from Patients, manage the medication deliveries and update patient records accurately
Your focus will be to provide clear, empathetic communication while maintaining confidentiality and compliance with GDPR and NHS guidelines.
This role is fast-paced and requires strong listening skills, excellent attention to detail, and the ability to remain calm under pressure. You’ll work as part of a supportive contact centre team, helping patients navigate their care journey from first call to resolution.
Patient Administrator: Key responsibilities
- Handle incoming and outgoing queries from patients, carers, and healthcare professionals, providing accurate information and support.
- Schedule, amend, and confirm deliveries in line with service protocols.
- Manage patient records and update information accurately on the clinical system.
- Triage and prioritise queries, escalating urgent or complex issues to the appropriate healthcare team.
- Provide clear guidance on services, procedures, and next steps to ensure patients feel informed and supported.
- Maintain confidentiality and comply with all data protection and patient privacy regulations.
- Follow scripts and protocols to ensure a consistent and high-quality service.
- Support service improvement initiatives by identifying common issues or bottlenecks
PLEASE APPLY ONLINE TODAY and a member of the team will be in touch
Would also suit: Medical Receptionist, GP Surgery Administrator, NHS Call Handler, Healthcare Administrator, Contact Centre Advisor, Customer Service
Reference: J1630-1 · Posted 4 days ago · Closes 15 Sep 2026 · Listed via Meridian Business Support
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