PSR1JP00102709 IT Environment Manager

IT Environment Manager

Location: Flexible Location - Herdus House, West Cumbria, Hinton House, Warrington; London or Harwell, Oxfordshire Hybrid working available with 2-3 days on-site.

Inside IR35

Contract Length: Until 27/03/27

Certification

Must Have:

• Relevant IT infrastructure, cloud, networking or security certifications desirable.

Desirable:

• Microsoft Azure / Microsoft 365 certifications

• Networking or infrastructure certifications

• IT service management or security certifications

Years Experience

• 10+ years’ experience in IT infrastructure, network administration, systems engineering or a related technical discipline.

• Proven experience managing complex enterprise IT environments across on-premises and cloud platforms.

Responsibilities

This is a hybrid IT Environment Manager role responsible for overseeing and maintaining enterprise IT environments across both on-premises and cloud infrastructure.

• Oversee networks, servers, cloud platforms and associated security controls.

• Deliver infrastructure upgrades, optimisation initiatives and migrations.

• Manage relationships with third-party suppliers and Managed Service Providers (MSPs), ensuring technology platforms and services are appropriately maintained.

• Define and implement technical standards, policies and controls across on-premises and cloud environments.

• Ensure IT environments comply with applicable organisational security policies, standards and regulatory requirements.

• Provide technical input into architecture, solution design and technology strategy.

• Review and approve supplier proposals, technical designs and solution architectures, ensuring design integrity and compliance with established standards.

• Identify, assess and manage risks across IT technology assets.

• Support improvements to system performance, resilience, lifecycle management and incident response.

• Collaborate with Cyber Security, Enterprise Architecture, Information Governance and other internal and external stakeholders.

• Support ongoing technology transformation, modernisation and continuous improvement initiatives.

• Manage the lifecycle of configuration items and associated infrastructure assets.

• Ensure continued compliance with relevant cyber security and industry standards.

• Provide technical leadership and guidance across infrastructure and cloud environments.

• Act as an intelligent customer when managing third-party technology and service providers.

Key Outcomes

• A documented and approved set of technical standards covering on-premises, cloud and network environments.

• IT environments that are secure, resilient, well-maintained and aligned with organisational and regulatory requirements.

• Effective management and oversight of third-party MSPs and technology suppliers.

• Improved visibility and reporting across infrastructure, technology risk and security.

• Active participation in organisational cyber security and assurance programmes.

• Effective lifecycle management of infrastructure and technology assets.

• Continuous improvement of infrastructure resilience, performance, security and operational capability.

Key Skills – Current

• Broad technical expertise across enterprise infrastructure technologies, including:

  • Windows Server

  • VMware

  • Storage solutions

  • Active Directory

  • Microsoft Entra ID

  • Microsoft Azure

• Strong networking knowledge, including enterprise networking, WAN connectivity and network security.

• Experience working in an Infrastructure Manager or similar technical leadership role, preferably within an outsourced or multi-supplier IT environment.

• Strong understanding of IT security, backup, disaster recovery and business continuity.

• Excellent communication and stakeholder management skills.

• Ability to work effectively within a matrix management environment and collaborate with internal teams and third-party MSPs.

• Experience in infrastructure design, project management and technical project delivery.

• Understanding of compliance requirements within highly regulated or security-conscious environments.

• Ability to develop and implement solutions and risk mitigation controls for legacy IT environments.

• Strong understanding of infrastructure lifecycle management and technology governance.

Key Skills – Target

• Detailed knowledge of emerging technologies and their potential impact on existing IT estates and future technology solutions, including areas such as AI and quantum computing.

• Ability to define, develop and implement meaningful reporting and performance measures for technical, security and business stakeholders.

• Strong ability to communicate complex infrastructure and security information clearly to senior stakeholders.

• Experience managing third-party MSPs as an intelligent customer across infrastructure, network, cloud and security services.

• Ability to assess supplier performance, challenge technical proposals and ensure delivery against agreed standards and requirements.

• Strong understanding of technology risk, governance, resilience and security assurance.

• Ability to develop long-term technology strategies while maintaining effective control of existing legacy environments.