Technology Analyst - PMO (UK Remote)

Help Engineering Teams Work Smarter, Plan Better, and Deliver Faster Do you enjoy turning complex delivery data into meaningful insights? Love improving how teams plan, prioritize, and execute work? Get excited about dashboards, workflows, metrics, tooling, and helping organizations operate more effectively at scale? We’re looking for a Technology Analyst – PMO to help evolve how Engineering plans, tracks, measures, and delivers work across a fast-moving SaaS engineering organization. This is not a traditional “status reporting PMO” role. You’ll operate at the intersection of: Engineering delivery Operational analytics Planning strategy Tool optimization Process improvement Executive reporting You’ll partner directly with Engineering and Product leaders to improve visibility, streamline workflows, define meaningful metrics, and help create scalable ways of working that support high-performing teams. If you enjoy combining data, systems thinking, and operational problem solving — this role was built for you. What You’ll Be Working On Planning & Delivery Analysis You’ll help Engineering leaders answer questions like: Are teams realistically aligned to delivery goals? Where are delivery risks emerging? What dependencies could impact execution? How predictable is delivery performance? Where are bottlenecks slowing teams down? You’ll support quarterly and annual planning processes by: Analyzing demand, capacity, and delivery forecasts Supporting prioritization discussions Identifying portfolio-level risks and dependencies Providing delivery insights that improve decision-making Delivery Metrics & Operational Intelligence You’ll help define how Engineering measures effectiveness and delivery health. You’ll work on: Throughput and predictability metrics Delivery health reporting Cycle time and flow analysis Portfolio dashboards Executive reporting and operational storytelling Most importantly, you’ll turn operational data into insights leaders can actually use. Improve Engineering Tooling & Data Quality We rely heavily on the Atlassian ecosystem and related delivery tooling to support Engineering operations and planning. You’ll help: Improve Jira and Confluence workflows Standardize data structures and reporting models Improve dashboard consistency and visibility Support governance and documentation practices Align tooling with how Engineering teams actually work You’ll partner closely with IT, Product, and Engineering teams to reduce friction and improve operational clarity. Drive Continuous Improvement This role is ideal for someone who naturally asks: “There has to be a better way to do this.” You’ll identify opportunities to improve: Work intake processes Planning cadences Reporting practices Portfolio governance Delivery visibility What You’ll Bring Experience In Areas Like: PMO or Portfolio Operations Engineering Operations Technical Program Support Delivery Analytics Agile Planning & Reporting SaaS or software engineering environments Familiarity With Tools Like: Jira Jira Product Discovery Confluence Jellyfish CI/CD and DevOps tooling Google Workspace Additional Skills We’d Love Data analysis and visualization Dashboard development Executive presentation development Workflow/process optimization Cross-functional facilitation Portfolio and roadmap reporting No specific degree required — we value practical experience, analytical thinking, curiosity, and the ability to improve how organizations operate. The Kind of Person Who Thrives Here Accountability You take ownership, follow through, and help teams stay aligned on outcomes. Resourcefulness You find solutions, simplify complexity, and improve how work gets done — even when constraints exist. Collaboration & Influence You communicate clearly, build relationships easily, and can align teams without relying on authority. Change Leadership You’re comfortable helping teams evolve processes, tools, and ways of working in dynamic environments. Why This Role Is Exciting This is an opportunity to help shape how Engineering planning and operational governance evolves in a modern SaaS organization. You’ll work directly with Engineering leadership, influence strategic planning conversations, improve operational visibility at scale, and help create smarter, more data-driven ways of working across the organization. You won’t just track delivery — you’ll help improve it. If This Sounds Like You… If you enjoy combining analytics, systems thinking, tooling, and operational improvement to help Engineering organizations perform at their best — we’d love to talk to you. Total Rewards @ Turnitin At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work. Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humbl…