Business Analyst

Job summary

Role purpose

As a Business Analyst at Homes England, you will typically work within multidisciplinary teams, supporting the continuous improvement of our services, products and platforms. You may lead small to medium-sized projects and contribute to larger, more complex initiatives, using analysis and stakeholder engagement to drive effective business and digital change.

You will build and manage relationships with stakeholders across the organisation, work independently to deliver outcomes, and develop a strong understanding of your business area. You will also contribute to the growth of the Business Analysis community by sharing best practice, supporting colleagues and mentoring others.

Job description

Key responsibilities

• Analyse business problems, opportunities and operating models, considering people, processes, technology, data, information and organisational structures.
• Conduct research and stakeholder engagement to identify business and user needs, define requirements, and translate them into effective digital and non-digital solutions.
• Identify opportunities for process improvement, assess options and impacts, define success measures, and support the delivery of business change.
• Produce and maintain high-quality business analysis artefacts, including process maps, Epics, Features and User Stories.
• Work closely with Product Managers and stakeholders to support prioritisation, MVP decisions, and alignment with strategic, business and policy objectives.
• Ensure products, services and business changes meet user and business needs while complying with organisational and policy constraints.
• Build and maintain effective stakeholder relationships across Homes England and wider government, aligning priorities and influencing decision-making through analysis-led insights.
• Develop a detailed understanding of business processes and collaborate with process owners to drive both incremental and transformational improvements.
• Contribute to the Business Analysis community of practice by promoting best practice and supporting the development of colleagues.
• Demonstrate flexibility by undertaking complementary roles where required, including supporting Product Management and User Research activities.

Person specification

Key qualification, knowledge and experience

• Business Analysis qualification, ideally a BCS Diploma in Business Analysis, Business Analyst Apprenticeship, or equivalent professional experience.
• Demonstrable experience delivering business analysis activities within projects and change initiatives, working both independently and as part of multidisciplinary teams.
• Proven ability to analyse business problems, evaluate existing processes, and identify opportunities for service, process and business improvement aligned to organisational objectives.
• Experience eliciting, defining and managing business and user requirements, including the production of user stories, acceptance criteria, functional requirements and non-functional requirements.
• Experience working effectively in Agile delivery environments, particularly Scrum, with an understanding of backlog management, user-centred design principles and Behaviour Driven Development (BDD). Knowledge of Waterfall delivery methodologies is also desirable.
• Strong stakeholder engagement and facilitation skills, with the ability to build effective working relationships, gather requirements and collaborate across business and technical teams.
• Experience translating business and user needs into clear, actionable requirements, process improvements and change outcomes.
• Knowledge of user-centred design approaches and experience working alongside design, delivery and technical professions to develop effective solutions.
• Understanding of the Government Digital Service (GDS) Service Standard, digital delivery principles and the Government Digital and Data Profession Business Analyst capability framework, or the ability to quickly acquire this knowledge.

Benefits

Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits, some of the key benefits include:

Holiday - Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays.

Working Flexibly - At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance. We offer a wide range of potential working patterns, including part time, job share and compressed hours.

Health and Wellbeing - We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health.

Professional Development - At Homes England we are committed to your continued professional and personal development with learning as one of our core values. We pay for one job-related professional membership subscription per year for our employees.

We also offer an excellent range of family friendly benefits, for example, maternity, paternity, shared parental leave.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

To apply please follow the links to our careers page.

Security

Successful candidates must pass a disclosure and barring security check.

For more information on the role, please see the attached Job Description.

Successful applicants will be advised of the outcome of their application and interviews held as soon as practical after the closing date. Feedback will only be provided if you attend an interview or assessment. We would like to take this opportunity to thank you for your interest in this role and Homes England.

Please note – Homes England has a responsibility to ensure compliance with HMG Baseline Personnel Security Standard to address the potential problems of identity fraud, illegal working and deception generally. To ensure compliance we will carry out a pre-employment Personal Identity and Vetting Report through Experian to meet the standard and you will therefore be asked to provide certain information in order that the verification check can be carried out if you are successful in your application.

Homes England are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are proud to be an equal opportunities employer that values and respects the people who work for us. Our aim is to be an employer of choice, enabling everyone to reach their full potential.

Homes England is committed to protecting the privacy and security of your personal data. For further information please refer to our Privacy Notice which can be viewed here: