Assistant Director Facilities (Contract Management & Governance)

Job summary

The Facilities Management team at the Competition and Markets Authority (CMA) is responsible for ensuring the organisation’s estate, workplace services and property arrangements support the delivery of its objectives. Working across a diverse property portfolio, the team provides safe, effective and well-managed office environments for colleagues across the UK.

As Assistant Director Facilities – Contract Management and Governance, you will provide strategic leadership for the CMA’s facilities management, workplace and property support contracts.

About the CMA

The CMA is a world-leading competition authority at the forefront of tackling pressing public policy questions, including the regulation of the biggest digital markets. Our mission is to make markets work well in the interests of consumers, businesses, and the economy.

We are fully committed to being a flexible, respectful and inclusive employer. It is a priority to make our workforce as diverse as possible, and we welcome applications from under-represented groups.

You can read more about working at the CMA in our candidate pack

Job description

Acting as the organisation’s intelligent client, you will oversee supplier performance, contract governance, property compliance and facilities budgets, ensuring services are delivered effectively and provide value for money.

You will lead the management of key contracts and supplier relationships, oversee leasehold interests and property agreements, manage strategic and operational risks, and provide expert advice to senior leaders on facilities and property-related matters. You will also play a key role in supporting sustainability initiatives, workplace improvements and future estate planning.

A central part of the role will be building strong relationships with internal and external stakeholders, representing the Facilities function at governance forums, and leading a high-performing team focused on customer service, professionalism and continuous improvement.

To succeed, you will bring significant experience of managing large-scale outsourced facilities or property contracts, alongside expertise in commercial property management, supplier governance and stakeholder engagement. You will be a strong leader with experience managing budgets, risk and organisational change, with a focus on delivering high-quality services and value for money.

For full role responsibilities, please review the attached role profile.

Person specification

It is essential that you can provide evidence and examples for each of the following selection criteria in your application. For tips on how to make the most your application, please have a look at our guidance document

Essential Criteria

• Proven track record in leading the management of large-scale outsourced facilities management or property-related contracts alongside significant experience of managing commercial property leases, licences to occupy or similar property agreements. (Lead Criteria)
• Membership of IWFM, RICS, CIPS, IOSH or a related professional body and a Contract Management qualification, such as Contract Management Capability Programme accreditation at Foundation or practitioner level. (Lead Criteria)
• Excellent leadership and people management skills alongside experience of managing complex stakeholder relationships at a senior level. (Lead Criteria)
• Experience managing operational and strategic risks within a facilities, property or workplace environment and also experience of leading service improvement and organisational change initiatives.
• Experience managing large budgets and delivering value for money outcomes alongside an understanding of public sector governance and assurance requirements.
• Understanding of sustainability and health and safety and property compliance obligations within a corporate environment.

Desirable criteria:

• Experience in the operational delivery of office facilities
• Experience within central government or the wider public sector
• Experience within a regulatory environment
• Experience delivering workplace transformation or estate improvement programmes
• Knowledge of public procurement legislation and contract management frameworks.

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Communicating and Influencing
• Making Effective Decisions
• Delivering at Pace
• Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

• Applicants will be assessed against relevant Government Property Profession and Government Commercial Function standards; Contract and Supplier Management, Risk Management and Assurance & Property and Facilities Management Practice.

Benefits

Alongside your salary of £76,400, Competition & Markets Authority contributes £22,133 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

You’ll also get:

• 25 days leave (increasing to 30 days over five years), plus 8 public holidays and an additional day off for the King’s birthday. In addition, you’ll be able to access a wide range of other types of leave as and when you need it, including generous maternity, paternity, shared parental leave and adoption options, as well as paid special leave for volunteering
• Season ticket loans, cycle to work scheme, flu vaccinations and eye tests
• Access to the Civil Service Sports & Leisure, giving discounted gym membership, high street discounts, free access to UK wide attractions and a free Tastecard
• A range of wellbeing benefits, including an employee assistance programme, flexible working options and family friendly policies, regular networking events and professional learning opportunities at work

You can read more about our benefits in our candidate pack.

Our Values

We are Ambitious and Evidence-based, and always strive for Excellence.​ We treat everyone with Respect and are Collaborative and Inclusive.​

Everything we do is underpinned by the Civil Service values: Honesty, Integrity, Impartiality and Objectivity.

You can read more about life at the CMA in our candidate pack.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

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