Resourcing Communications - Outreach and Retention Communications Officer (Ref: 21144)

Job summary

Job description

Job Title:

Resourcing Communications - Outreach and Partnerships Communications Officer

Number of roles

1

Directorate:

MoJ Communications Directorate.

Team:

Resourcing Communications Team -Recruitment and Retention Communications

Location and Working Pattern:

National, London, Hybrid working

Duration

Permanent

Grade

HEO/ IO

Level of National Security Vetting required

SC

Job Description

Are you looking for a communications role where your work can make a real difference?

We're looking for a proactive and enthusiastic communications professional to join the Recruitment and Retention Communications team within the Ministry of Justice's award-winning Communications Directorate.

You'll help deliver communications that attract, engage and retain the people who keep our justice system running. From supporting magistrates' recruitment and retention to wider work across prisons and probation, you'll play a key role in helping us reach and inspire new audiences.

This is an exciting time to join the team as we expand our outreach and partnership activity to support recruitment into critical operational and judicial roles. You'll have the opportunity to help shape new initiatives that directly support ministerial and departmental priorities.

Role Overview and responsibilities

As part of a supportive and high-performing team, you will help deliver outreach, stakeholder and partnership communications that support recruitment and retention priorities across the Ministry of Justice.

You will plan and support engagement activity including recruitment fairs, open days, employer partnerships, educational engagement and community outreach. Working with colleagues across communications, policy and operational teams, you will develop content, coordinate events and engagement activity, build relationships with internal and external stakeholders, and identify opportunities to reach new audiences.

A key part of the role will be supporting partnerships that raise awareness of the magistracy and encourage applications from a broad range of communities. You will also contribute to wider recruitment and retention communications across prisons and probation.

Alongside delivery, you will use audience insight to support communications planning, monitor performance and contribute to evaluation and reporting, helping the team understand impact and continuously improve activity.

This role is ideal for someone who is organised, collaborative and creative, with strong communication skills, a proactive approach and a genuine interest in helping people discover rewarding opportunities to serve the public.

Person Specification

Communications Delivery

Experience of supporting communications activity, campaigns, events or engagement work. You will be able to help develop communications products and support delivery across a range of channels and audiences.

Strong Written and Verbal Communication Skills

You will be able to produce clear, accurate and engaging content, adapting your style for different audiences and purposes.

Organisation and Delivery

You will be able to manage a varied workload, keep track of actions and deadlines, and support delivery in a busy and fast-moving environment.

Collaboration and Relationship Building

You will be confident working with colleagues and stakeholders, building positive relationships and sharing information to support delivery.

Organised and Proactive

You will be able to manage multiple tasks and competing priorities effectively, keeping activity on track and ensuring deadlines are met. You will take ownership of your work and identify practical solutions to problems as they arise.

Using Insight and evaluation of communications.

You will understand the importance of using audience insight to inform communications activity and help identify lessons learned to improve future work. You will also support the team to evaluate and subsequently improve its work.

Adaptable and Flexible

You will be comfortable responding to changing priorities and supporting urgent or emerging work when needed.

Travel Requirements

This national role may involve occasional travel across England and Wales to support stakeholder meetings, outreach events, engagement activity, magistrates’ events and visits to operational sites.

Application Process

We will use Success Profiles to assess your communication and delivery abilities.

As part of the application process, you will be asked to complete a CV and a personal statement.

Your personal statement should be no more than 1,000 words and explain:

• Why you are interested in the role.
• How your experience makes you suitable for the position.
• How you meet the essential requirements.
• Examples demonstrating the Civil Service behaviours outlined below. Success Profiles: Civil Service behaviours - GOV.UK

Please note that feedback will only be provided if you attend an interview.

At written application stage we'll assess you against these three behaviours below.

Civil Service Behaviours

Delivering at Pace

Deliver results efficiently and to deadlines. Take responsibility for managing activities, tracking progress and ensuring work is completed to a high standard.

Working Together

Develop effective working relationships with colleagues and stakeholders from a range of backgrounds. Share information, support others and contribute to team success.

Changing and Improving

Seek opportunities to improve ways of working, learn from experience and feedback, and contribute ideas that help improve communications activity and stakeholder engagement.

If invited to interview, we will assess you on the three civil service behaviours outlined above and also the three Civil Service strengths and three Government Communications Service (GCS) technical competencies outlined below.

Civil Service Strengths Success Profiles: Strengths - GOV.UK

Organiser

You are highly organised and able to manage competing priorities effectively. You keep track of actions, deadlines and commitments to ensure work is delivered successfully.

Adaptable

You can adapt to changing priorities, work flexibly and remain effective when circumstances change.

Team Player

You work collaboratively with others, build positive relationships and contribute to a supportive and inclusive team environment.

Government Communication Service Technical Competencies Government Communication Professional Com

Ideas

Support the development of proactive communications, working constructively with communications, policy colleagues and partners to gather insight, advice and views.

Implementation