Trading Standards Professional Apprentice

We are recruiting for a Trading Standards Professional Apprentice to join our Trading Standards and Licensing Team within Regulatory Services in the Council's Public Protection and Integrated Enforcement Division.

If you are passionate about Trading Standards and protecting the public, committed to achieving positive outcomes, and have, or are forecast to receive the following qualifications, we would love to hear from you.

• two A Level passes, or equivalent in any subject,
• GSCE English grade 5 or above,
• GSCE Maths grade 4 or above,
• one other GSCE subject at grade 4 or above.

In this role, you will:

• Complete apprenticeship learning, incorporating both on-the-job and off-the-job training to successfully complete the Level 6 Trading Standards Professional qualification.
  
  
• Support the delivery of Trading Standards and Consumer Protection Services through inspections, investigations, test purchasing and enforcement activities.
• Work under supervision to assist officers in a range of regulatory duties including, but not limited to, inspections, advice, complaint investigations, interviews under caution, sampling, and court attendance.
• Carry out premises visits including unaccompanied visits where appropriate.
• Use IT systems relevant to service delivery and training and carry out administrative duties.
• Work flexibly including occasional evenings and weekends and undertake lone and potentially high-risk visits.

About You
We are looking for someone who can demonstrate:

• They have qualifications listed above (or in the case of A Levels or equivalent, are forecast to receive them).
• Have an interest and basic understanding of Trading Standards.
• Familiarity with IT methods.
• Well organised and reliable, with the ability to balance competing priorities, keep track of information, and complete tasks to a high standard within agreed timescales.
• Strong communication and collaborative skills, with the ability to work effectively in a diverse community.

Our Benefits

• Competitive salary £31,980 - £33,384 plus allowances (if applicable).

• Local Government Pension Scheme membership.

• Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas.

• Flexible and agile working to support work–life balance.

• Staff money-saving schemes (e.g., rent deposit loans, season ticket loans).

• Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways.

Benefits

Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.

At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.