Homeownership Officer (Maternity)

Winchester City Council · Winchester, England

Homeownership Officer (Maternity) at Winchester City Council, based in Winchester, England, paying £32,597 - £36,363 per annum. This is a contract role.

Salary
£32,597 - £36,363 per annum
Location
Winchester, England
Contract
Contract
Posted
1 day ago
Closes
6 Sep 2026
Sector
Customer Advisor

15% below the typical rate for customer advisor

Reference 2dbecc9bc4012dc07343ec488db34ab1598d55c8

About the role

Closing date: 6th September 2026

Proposed Interview date:16th September 2026

Contract Type: 12 months temporary contract (Maternity Cover) / Full time

To apply please click the ‘Apply’ button at the top of this advert or, please send your CV and a covering letter to [email removed] 

The Homeownership Team are looking for an organised and customer-focused Homeownership Officer to support the management of our Shared Ownership, Leasehold, Right to Buy and Private Residential Lettings services. 

The role includes administering Right to Buy applications, ensuring compliance with all relevant legislation and statutory timescales, managing service charge processes for leaseholders and shared owners, providing day-to-day leasehold and homeownership management services, interpreting lease agreements, and supporting income collection and arrears recovery activities.

About you: 

We seek a positive, motivated team player with strong organisational skills, attention to detail and a commitment to delivering excellent customer service. You will be confident working to deadlines, maintaining accurate records and using IT systems, including Microsoft Excel and Word. 

Ideally, you will have: 

  • Knowledge of homeownership services, including service charges and Section 20 consultations. 

  • Experience in a customer-facing or social housing environment (minimum two years preferred). 

  • Good numeracy, literacy and communication skills. 

  • The ability to work flexibly and effectively under pressure. 

The successful candidate must be able to meet the travel requirements of the role. This post is subject to a DBS check. 

Benefits:  

If you’re looking for an exciting opportunity then this is the role for you. In return, we offer an excellent package of benefits including: 

• Hybrid-working pattern (50% in the office, 50% at home)

  • Employer paid health cash plan 

  • Salary sacrifice scheme for cars and bikes 

  • 26 days annual leave per year rising to 33 days - dependent on length of service 

  • Membership to the Local Government Pension Scheme 

  • Discounts at a range of major high street brands and the two leisure centres in the district 

  • Excellent working environment 

  • Support for continuous professional development 

For an informal discussion about the role, please contact Jayne Miles on [phone removed] or via email [email removed] 

For further information, please find the job description and person specification attached.

Reference: 2dbecc9bc4012dc07343ec488db34ab1598d55c8 · Posted 1 day ago · Closes 6 Sep 2026 · Listed via Winchester City Council

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Salary £32,597 - £36,363 per annum
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