Admin Officer

Job Title: Clerical/Admin Officer (Government Recruitment)
Location: Newcastle Upon Tyne, NE98 1ZZ
Start Date: ASAP
Rate of Pay: £14.24 per hour
Hours: 37 hours per week (4 days of 7.5 hours, 1 day of 7 hours)
Working Pattern: Hybrid (60% in-office, 40% remote) | Fixed hours: 7-3, 8-4, 9-5, 10-6

Job description:
As a Recruitment Advisor you will work across GRS using your recruitment knowledge to promote good practice and consistency.
The main responsibilities of this role are to:

• Build and maintain productive working relationships with colleagues and customers, and work collaboratively with others;
• Deal effectively with email and telephone enquiries;
• Progress recruitment campaigns using the in-house applicant tracking system or complete the relevant pre-employment checks for candidates;
• Assist in the collation of data so that accurate figures can be produced and monitored against the agreed KPIs;
• Comply with relevant recruitment policies and procedures, and be able to advise customers of these;
• Drive continuous improvement within the Department, making suggestions and supporting any relevant implementation.
  
  Person specification
• We are looking for enthusiastic candidates who have strong communication skills and a collaborative approach to join our organisation in supporting the recruitment process.
  
  In our Department, good customer service skills are essential and being a team player is a must, as this is the key to our success.
  Working with government departments in a fast paced environment, priorities are ever changing so you must have the ability to work at pace, and have resilience to meet competing demands. You will need to be open to change, and focused on helping us to develop a professional service.
  
  In order to be successful in this role you will need have skills and experience in the following criteria
• Customer Service (Lead Criteria): Communicating with customers and providing a positive and high-quality experience.
• Planning and Organising: Planning and organising your own time and workload to achieve targets or deadlines in a dynamic, fast-paced environment.
• Working with Others: Building and maintaining relationships with others to achieve results.
• Attention to detail: Completing tasks accurately, noticing things that are not quite right and applying processes or methods to check yours or others' work.
• Learning and Improving: Learning new information and skills, adapting your approach to changes and recognising improved ways to do things.
• IT skills: Using IT software to complete tasks such as communicating with others, recording numbers and data, producing documents and finding information.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.