Customer Sales Advisor

Customer Sales Advisor - Remote (UK Mainland Only)
Salary: £25,506 + bonus (Average £4,300)
Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday
Start Date: 14th September 2026

We're recruiting on behalf of the UK's leading specialist provider of appliance care and protection. With over 100 years of experience, our client supports more than 6 million subscription customers, protects over 20 million appliances, and provides peace of mind to around one in three UK homes.

We're currently hiring Customer Sales Advisors who know how to provide excellent customer service, overcome objections, and close sales - all while working from the comfort of home. If you're motivated by targets, great bonuses, and long-term growth, this is the role for you.

What You'll Be Doing:

• You'll be the first point of contact for customers who have a wide range of issues such as billing queries, quotes or account changes etc.
• Build rapport and effectively support them through their needs.

• Using your sales experience to identify customer needs, and confidently promote suitable solutions.

• Meeting and exceeding KPI's in a fast-paced, high-energy environment.

• Putting customers first while driving commercial results.

What We're Looking For:

• Minimum 1 year of consistent, target-driven sales experience within the last 3 years (e.g. telesales, inbound/outbound B2C/B2B, telemarketing). We are unable to accept applications without the above minimum requirement.

• Resilience, drive, and a passion for closing sales and beating targets.

• Confident communication skills and the ability to tailor your approach to every customer.

• Self-motivated, with the discipline to thrive in a remote, structured environment.

What You'll Get:

• 33 days' holiday (inclusive of bank holidays) + the option to buy up to 5 more

• Comprehensive, paid training (Mon-Fri 9:00-17:30)

• Clear career development with real progression paths and regular coaching

• Health & wellbeing benefits: Gym discounts, dental/optical/physio support

• Matched pension contributions up to 5% of basic salary

• Life assurance (4x basic salary)

• 24/7 Employee Assistance Programme for mental, physical, and financial wellbeing

Ready to turn your sales skills into a long-term career? Apply today - interviews available immediately.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.