ADMIN OFFICER - LEICESTER

Admin Officer

Location: Sovereign House, 17 Princess Road West, Leicester, LE1 6TE

Start Date: 24/8/2026

Assignment runs until: 31/3/27

Working Days / Hours: Monday to Friday (60% working from the office)

Working Pattern: Full-Time 37 hours

Job Type: 60% working from the office

Pay Rate: £13.25

Dress Code: office attire.

Ability to pass Standard/Enhanced DBS and 3 years of references

Key responsibilities of an Admin Officer

• You will be providing administrative support to arrange MHTs for those who are subject to section under the mental health act.
• The role will include some telephony work and virtual support for tribunals hearings.
• This will involve liaising with our vulnerable Service Users, Hospital Trusts, Legal Representatives and Judiciary.
• You will need strong IT skills and be able to adapt your verbal and written communication style to an empathetic and patient manner.
• You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the tribunal system or provide support to other functions within HMCTS.
  With a friendly and approachable manner, you'll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers.
• You'll have great attention to detail, able to enter information into our database accurately and efficiently, and able and adapt to using various software packages.
• You'll enjoy organising your time, prioritising efficiently and multi-tasking in a busy environment.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.