Case Administrator

Case Administrator

Location: Dudley Probation Service, Unity House, 14-16 New Street, West Bromwich, B70 7PQ
Working days/ hours: Mon-Fri 37hrs per week
Working pattern: 9:00am-5:00pm
Hourly rate: £12.71
Length of Assignment: 6 Months

If you're looking for a role where your day-to-day work makes a genuine difference for people in the community, this is an excellent opportunity. Our Client is hiring for a reputed client in the Government, and they're keen to hear from candidates who are organised, reliable, and comfortable working within established procedures.

What you'll be doing:
* Supporting service delivery in a busy PDU environment, helping keep operations running smoothly
* Carrying out administrative and operational tasks to support the wider team
* Using attention to detail to ensure information is recorded accurately and consistently
* Following processes and contributing to a professional, customer-focused service
* Working collaboratively with colleagues to maintain service standards

What you'll bring:
* A responsible, dependable approach to your work-showing up ready to deliver
* Clear communication skills and confidence when working with others
* Strong organisational habits and a commitment to accuracy
* The ability to follow guidance and support processes reliably
* A calm, professional attitude, especially when the workload is active

If you'd like to be considered, apply today. We'll review applications promptly and get in touch if your experience and approach look like a great fit for the role.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.