Senior ICT Infrastructure Analyst

• Senior ICT Infrastructure Analyst - Northern Ireland Assembly
  Location: Stormont Buildings, East Belfast
  Pay Rate: £19.80 per hour (weekly pay)
  
  Join a high-performing ICT team supporting Assembly Members, Secretariat staff, and constituency offices across Northern Ireland.
  
  We're looking for an experienced Senior ICT Infrastructure Analyst to help deliver a secure, reliable, and modern IT environment. This role is ideal for someone with strong experience across Microsoft infrastructure, Azure cloud services, networking, and cyber security.
  
  Key Responsibilities
• Provide technical support and resolve complex infrastructure issues.
• Manage and maintain Windows Server, Hyper-V, Active Directory, and Microsoft Exchange environments.
• Support Microsoft Azure, Microsoft 365, Defender, and Sentinel.
• Administer network infrastructure, including switches, routers, firewalls, and remote access solutions.
• Monitor alerts, support cyber security operations, and contribute to disaster recovery planning.
• Build strong stakeholder relationships and drive continuous service improvement.
• 
  What We're Looking For
  
  You'll have either:
• An HND (or above) in Computing/ICT and at least 1 year's infrastructure or service desk experience,
• OR
• A minimum of 3 years' experience in an Infrastructure Support or Service Desk environment.
• Possess at least a HND in computing or other discipline relevant to
• Information & Communications Technology, AND
  Have at least 1 years' experience working in a challenging Infrastructure Support/Service Desk environment;
  NB: Only those courses with a computing content of 50% or more will be considered, and applicants must give full details on the application form of how the content of the course meets this requirement.
  
  
  OR
  Have at least 3 years' experience working in a challenging Infrastructure Support/Service Desk environment.
  NB: Experience at (a) or (b) can include time spent as part of a work placement.
  
• Applicants will be expected to demonstrate on their application form and at interview at least one year's experience in one or more of the following
• skills. Applicants should explain how and to what extent they have applied these skills:
  
• • Skill 1 - Managing MS Windows Server 2012 (or later) operating systems running in a Windows Hyper-V 2019 environment, and managing MS Exchange 2016 (or later) on premise email and cloud based MS Office365 email systems and the MS Azure environment. Experience in MS Defender and Sentinel.
  • Skill 2 - Support and administration of a TCP/IP based network including support of 2 or more of the following:
    • remote access equipment
    • firewalls
    • switches
    • routers
• 
  Applicants will also be expected to provide evidence of, in both their application form and at interview, the following qualities and skills:
  
• • the ability to analyse business requirements and produce logical solutions which satisfy customer needs and proactively seek opportunities for improvement in work processes and service delivery;
  • good interpersonal and oral/written communication skills, with the ability to explain computer concepts to customers in non-technical terms;
  • the ability to plan and organise a heavy, diverse and unpredictable workload, and deliver high quality work to ICT standards using best practice methods;
  • the ability to work as part of a team, managing and influencing people and resources to meet agreed plans and objectives;
• 
  Technical Experience
  Experience in one or more of the following:
• Windows Server and Hyper-V
• Azure and Microsoft 365
• Exchange, Active Directory
• Defender and Sentinel
• TCP/IP networks, firewalls, switches, routers, and remote access technologies
• Skills & Competencies
• Strong troubleshooting and analytical skills
• Excellent communication and customer service
• Ability to manage competing priorities
• Team-focused with strong stakeholder engagement skills
• 
  Why Join?
  This is a fantastic opportunity to work with modern technologies in a large-scale enterprise environment while supporting one of Northern Ireland's key public sector organisations.
  
  Please send cv or Hit the Apply button!
  
  #NIT2
  
  

Brook Street NMR is acting as an Employment Business in relation to this vacancy.