Admin officer

Administrative Officer - Croydon County Court

📍 Location: CR9 5AB Croydon, South London
💷 Pay Rate: £15.59 per hour
📅 Contract: Temporary until 31 December 2026
🕒 Working Pattern: Full-time, 5 days per week (office-based)
🚀 Start Date: Immediate start available (subject to compliance checks)

Brook Street are recruiting on behalf of HM Courts & Tribunals Service (HMCTS) for Administrative Officers to join the team at Croydon County Court.

This is an excellent opportunity for candidates with strong administrative and customer service skills to gain valuable experience within the public sector.

Key Responsibilities

• Preparing court papers, files and documentation.
• Data entry and maintaining accurate records.
• Handling telephone, written and face-to-face enquiries.
• Supporting court hearings and tribunal operations.
• Processing casework, correspondence, fines and fees.
• To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive
• Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin.
• Managing post, filing and general office administration.
• Delivering excellent customer service to court users and stakeholders.

Requirements

• Previous administration experience or NVQ Level 2 in Business Administration.
• 5 GCSEs (or equivalent) at Grade A*-C / 9-4.
• Strong communication and organisational skills.
• Good attention to detail and IT proficiency.
• Ability to work effectively in a busy team environment.

Additional clearance if applicable:
Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately require an additional overseas police check, this will be the responsibility of the candidate to provide.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.