Administrative Officer

Administrative Officer
Location: Birmingham (18 Priory Queensway, B4 6BS)

If you're organised, confident on the phone and email, and ready to support a fast-moving government team, this could be a great next step. Our client (Insolvency Service) is hiring for Administrative Officers who can keep information flowing smoothly, provide clear public-facing support, and maintain accurate records.

What you'll be doing:
* Carry out administrative support across a civil service environment
* Maintain and update records accurately to support day-to-day operations
* Handle enquiries and provide information to the public in person, by email, and over the phone
* Support senior staff with effective information flow
* Help ensure smooth internal processes and timely responses

What you'll bring:
* Strong attention to detail and a methodical approach to record keeping
* Clear communication skills-confident speaking and writing, with a helpful, professional manner
* Ability to handle enquiries calmly and efficiently, even when things are busy
* Confidence working as part of a team and supporting colleagues when required
* A commitment to safeguarding-focused working practices

Additional information:
* Pay: £12.86 per hour
* Hours: Monday to Friday, 9:00am-5:00pm
* Assignment: ASAP until 01/02/2027
* Clearance: Standard DBS required (Brook Street will apply on successful application)
* If you've been outside the UK for 6 months or longer in the last 3 years, you'll need an additional overseas police check (candidate responsibility)

Ready to make a meaningful impact while developing your administrative and safeguarding support skills? Apply now and let's get you into the right conversations.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.