Legal Receptionist / Legal Assistant

Location: Cardiff
Job Type: Full-time, Permanent
Salary: £24,000 pa

We are looking for a friendly, professional and highly organised Legal Receptionist / Legal Assistant to join our client's busy and supportive law firm.

This is an excellent opportunity for someone who enjoys working in a client-facing role while providing administrative support to a busy legal team. As the first point of contact for clients and visitors, you'll play a key role in delivering exceptional client service and ensuring the smooth day-to-day running of the office.

The Role

Your responsibilities will include:

• Greeting clients and visitors in a professional and welcoming manner.
• Answering and directing incoming telephone calls.
• Managing appointments and meeting room bookings.
• Opening and maintaining client files.
• Completing client onboarding and identity verification checks.
• Preparing routine legal correspondence and documents.
• Providing administrative support to solicitors and fee earners.
• Liaising with clients and third parties.
• Assisting with general office administration as required.

About You

To be successful in this role, you will have:

• Previous experience in a receptionist, administrative or legal support role.
• Excellent communication and customer service skills.
• Strong organisational skills and a keen eye for detail.
• Good IT skills, including Microsoft Office.
• The ability to manage a varied workload and work effectively as part of a team.
• A professional, proactive and reliable approach.
• A commitment to maintaining confidentiality and delivering excellent client care.

Previous experience within a legal environment would be advantageous.

What We Offer

• A welcoming and supportive team environment.
• Ongoing training and development.
• The opportunity to build a career within a well-established law firm.
• A varied and rewarding role with excellent exposure to legal practice.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.