Administration Services Co-ordinator

In this role, you'll manage a portfolio of client accounts, ensuring data is accurate, queries are resolved efficiently, and billing issues are proactively addressed. Working closely with clients, suppliers, and internal teams, you'll play a key role in maintaining portfolio performance, reducing risk, and delivering a seamless customer experience.

Key Responsibilities

• Manage and maintain a portfolio of client accounts.
• Investigate and resolve billing queries and account issues.
• Ensure client records and portfolio data remain accurate and complete.
• Work collaboratively with internal teams and external stakeholders to resolve issues and improve service delivery.
• Identify opportunities to streamline processes and enhance customer outcomes.

What We're Looking For

• Strong organisational and communication skills.
• Excellent attention to detail and problem-solving abilities.
• Experience managing customer accounts, queries, or administrative processes.
• Proficiency with Microsoft Excel and relevant systems.
• A proactive, customer-focused approach and the ability to manage multiple priorities.

Please Apply ASAP

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.