Administration Officer

Administration Officer (AO)
Location: Horsham (Hurst Rd, Horsham RH12 2ET)
Pay rate: £13.25 per hour
If you're someone who thrives in a busy, people-focused environment and takes pride in getting things right, this is a great opportunity to support court operations and deliver a professional service to the public.
What you'll be doing:
* Clerking/ushering in court, helping proceedings run smoothly
* Providing day-to-day administration support to the courts from the office
* Preparing papers and files for hearings and meetings, processing and handling sensitive information accurately
* Creating and updating digital records, interpreting information on court files and accurately resulting outcomes
* Supporting the smooth running of court proceedings, including preparing court/hearing rooms efficiently
* Acting as a first point of contact when needed-welcoming court users, including members of the public and legal representatives (some may include vulnerable witnesses)
* Communicating with the public, judiciary, and other court/tribunal users via face to face, telephone, digital and written channels
What you'll bring:
* Strong customer service skills and the ability to work in a service-led, customer-facing role
* Good digital and administrative ability, with excellent attention to detail
* Confident communication and strong organisational skills
* Resilience and empathy when handling sensitive information and situations
* Adaptability and multitasking-comfortable moving between office-based duties and in-court support
* A collaborative, flexible approach to teamwork and delivering operational objectives
Additional information:
* Full-time, office-based role working 37 hours, Monday to Friday
* Clearance required: Standard/Enhanced DBS
Ready to bring calm, clarity and excellent service to a fast-paced court environment in Horsham? Apply now and take the next step with Our Client in a role that genuinely matters.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.