Burnley- AO

Admin Officer

Burnley Magistrates Court, Parker Lane, Burnley, BB11 2BT
£12.86 per hour (first 12 weeks), increasing to £13.25 per hour thereafter
22.5 hours per week (3 days per week, to be agreed at interview)

Temporary assignment until 31 March 2027, with potential extension
Fully office-based
Enhanced DBS required- Provided by Brookstreet
We are currently recruiting for an Admin Officer to join the team at Burnley Magistrates Court. This is an excellent opportunity to work within HM Courts & Tribunals Service, supporting the delivery of court services and helping to ensure the smooth running of hearings and administrative functions.

Key Responsibilities

As an Admin Officer, you will play a vital role in supporting court operations and providing excellent customer service to court users, judiciary and legal professionals. Duties will include:

• Greeting and assisting court users, including judiciary, jurors, solicitors, barristers, police officers and members of the public.
• Calling parties into court hearings and managing courtroom attendance in line with priority requirements.
• Providing information regarding court proceedings and supporting court users throughout their visit.
• Escorting individuals around the court building and administering oaths where required.
• Keeping court users informed of changes to hearing times and courtroom allocations.
• Collecting and delivering files and bundles to judiciary and court clerks.
• Assisting colleagues and judiciary outside of court sitting times.
• Supporting and navigating court hearings conducted via video link, both onsite and remotely.
• Preparing hearing rooms, meeting rooms, tribunals and courtrooms for use.
• Supporting the organisation and administration of hearings and tribunals.
• Preparing court files, papers and documentation.
• Producing court-related documents and correspondence.
• Updating records and inputting data onto internal systems.
• Drafting standard letters and documents.
• Clerking Civil and Family Court hearings, tribunals and proceedings.
• Responding to general enquiries from court users and members of the public.

Essential Skills

• Excellent communication and customer service skills.
• Strong administrative and organisational abilities.
• Good attention to detail and accuracy when handling documents and data.
• Confident using Microsoft Office and computer-based systems.
• Ability to work professionally within a busy and sometimes demanding environment.
• Strong teamwork skills with the ability to work independently when required.

Additional Information

• Start Date: As soon as clearance has been completed.
• Assignment Duration: Until 31 March 2027.
• Extension Opportunity: Yes.
• Training: Ongoing training and support provided throughout the assignment.
• Travel: Occasional travel to nearby court sites such as Blackburn or Preston may be required.
• Holiday Requests: Pre-booked leave can be accommodated where possible.
• Interviews: In-person interviews.
• Security Clearance: Enhanced DBS required, Provided by brookstreet

Apply Now

If you are a proactive administrator with excellent customer service skills and are looking for an opportunity to contribute to the justice system, we would love to hear from you.
Please submit your CV for consideration.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.