Operations & EA Support Manager

Operations, Finance, EA Support Manager – Shoreditch – £35,000 – £42,000 DOE

My client, a business rates advisory company are looking for an experienced Operations and EA Support Manager to support the Group Head of Operations and Finance. The role combines bookkeeping, HR & payroll admin, EA, office management, event coordination and stakeholder liaison.

They are part of a group, which also invests and manages commercial property.

Responsibilities:

Finance, Bookkeeping & Financial Control

• Maintain accurate bookkeeping and financial records.
• Manage Xero accounting systems, bank feeds and reconciliations.
• Prepare VAT return information and support corporation tax processes.
• Track debtor/creditor positions and assist with cashflow forecasting.
• Review supplier invoices, payment runs and expense claims.
• Maintain financial controls, reporting accuracy and management information.
• Assist with liaison with accountants on year‑end accounts, statutory filings, etc.

Executive Support & Diary Management

• Provide proactive support to the CEO and senior leadership team.
• Coordinate diaries, meetings, calls, presentations and external engagements.
• Manage availability and scheduling on behalf of directors.
• Act as a point of contact between executives, clients, suppliers and partners.
• Prepare briefing materials, meeting packs and follow up actions.
• Support confidential correspondence and document handling.

Office Management & Operational Administration

• Oversee day‑to‑day office operations.
• Manage office supplies, equipment, facilities and vendor relationships.
• Coordinate IT onboarding, user provisioning and access permissions.
• Support cross‑company administrative workflows and operational processes.
• Track internal requests, chase outstanding actions and maintain documentation.

HR Administration & Payroll Support

• Maintain employee records, contracts, onboarding documentation and compliance files.
• Coordinate recruitment administration, interview scheduling and candidate communication.
• Support onboarding processes including equipment provisioning and account setup.
• Liaise with external HR advisers and payroll providers.
• Manage pension administration and HMRC‑related tasks where required.
• Track annual leave, absence records and HR compliance requirements.

Event Planning, Hospitality & Internal Engagement

• Organise client hospitality events, corporate activities and internal team days.
• Manage guest lists, invitations, RSVPs, attendee communications and logistics.
• Coordinate venues, suppliers, catering, budgets and deposits.
• Oversee internal social events, team‑building activities and employee engagement initiatives.
• Manage branded merchandise, promotional materials and supplier bookings.

Supplier, Vendor & Stakeholder Management

• Act as the primary operational liaison with accountants, HR advisers, payroll providers, IT suppliers, banks and external consultants.
• Manage supplier queries through to resolution and ensure service levels are met.
• Obtain quotations, coordinate bookings and monitor invoices and payments.
• Maintain strong relationships with clients, agencies, vendors and professional advisers.

Skills and Experience Required:

• Finance or bookkeeping experience (Xero essential).
• Office Manager/EA experience required
• Working with external professional advisers.
• Highly organised with exceptional attention to detail.
• Strong written and verbal communication.
• Ability to manage multiple priorities across several business entities.
• Process improvement mindset.
• Professional, discreet and able to handle confidential information.
• Strong stakeholder management and relationship‑building skills.
• Calm under pressure with strong follow‑

Salary: £35,000 – £42,000 DOE
Working Hours: Monday to Friday 9am – 5pm, flexible working

If you are a proactive individual looking for a new role, please contact Anisha on the Business Support team at Dove & Hawk Property Recruitment.
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