Operations & Customer Experience Executive - Consumer Brand, Central London

Biscuit Recruitment is delighted to be exclusively partnering with a purpose-driven premium chocolate brand as it builds its founding UK team ahead of launch.
With a commitment to sourcing exceptional cacao directly from farming communities, the company is building a premium brand that combines outstanding products with meaningful social impact.
We’re looking for an Operations & Customer Experience Executive to become one of the business’s earliest employees. This is an incredibly varied role where no two days will look the same.
You’ll play a central part in ensuring the business runs smoothly behind the scenes, supporting customer experience, Shopify operations, fulfilment, logistics and day-to-day commercial administration.
You’ll work closely with both the founder and the Founder’s Associate, helping establish the operational foundations of a growing consumer brand.