Warehouse Administrator

📢 WAREHOUSE ADMINISTRATOR / CUSTOMER SERVICE ADMINISTRATOR
📍 Bardon Industrial Estate, Coalville
💷 £13.21 per hour
🕕 6:00am – 2:00pm | Paid breaks
🚗 Own transport essential

Are you an experienced Warehouse Administrator who also enjoys dealing with customers?

We’re currently recruiting for a fantastic opportunity based within a clean, modern warehouse environment on Bardon Industrial Estate, Coalville.

This role is perfect for someone who is organised, confident communicating with customers, and able to keep things running smoothly behind the scenes.

🔹 What will you be doing?

• Preparing, checking and updating warehouse and shipping documentation, including delivery notes, packing lists and commercial invoices.
• Ensuring all paperwork is accurate and sent to the correct departments and customers.
• Managing customer emails and responding promptly and professionally.
• Dealing with customer enquiries and complaints, investigating issues and finding effective solutions.
• Working closely with warehouse teams to investigate stock discrepancies, shortages, damages and allocation issues.
• Keeping accurate records of customer communications, stock adjustments and operational issues.
• Liaising with warehouse colleagues, coordinators, transport providers and customers to ensure orders and deliveries run smoothly.
• Updating internal systems with accurate order, stock and customer information.
• Escalating more complex issues when required and ensuring they are followed through to resolution.
• Identifying recurring issues and supporting improvements to processes.
• Providing general administrative support to the warehouse and wider operations team.

🔹 What are we looking for?

✅ Previous warehouse administration experience is essential.
✅ Previous customer service experience is essential.
✅ Excellent communication and organisational skills.
✅ Strong attention to detail and accuracy.
✅ Confident using computer systems and handling emails.
✅ A proactive approach with the ability to investigate problems and find solutions.
✅ Someone who takes ownership and follows tasks through to completion.
🚗 Own transport is essential due to the location and shift times.

⭐ What’s on offer?

💷 £13.21 per hour
🕕 6am – 2pm shift
☕ Paid breaks
🏢 Clean and professional warehouse environment
📍 Bardon Industrial Estate, Coalville

If you have the warehouse administration and customer service experience we’re looking for and you're ready for your next opportunity, we’d love to hear from you!

📩 Apply directly today, or for more information, contact Nat Wolski at James Grace Associates.