RNPS Enforcement Compliance Officer

Job summary

Have you got experience within an enforcement or legal environment?

Do you have the drive and dedication to help us combat vehicle crime and make UK roads safer for everyone?

Are you looking for something different to the normal 9 to 5?

If so, we would love to hear from you!

The Driver and Vehicle Licensing Agency (DVLA) plays a vital role in keeping Britain’s roads safe and efficient. We are responsible for the registration and licensing of drivers in Great Britain and vehicles across the UK, as well as the collection and enforcement of Vehicle Excise Duty (VED). Our work ensures that only qualified drivers and correctly taxed vehicles are on the road.

By joining our team, you will become part of the wider Operational Delivery Profession (ODP). This is the largest and most diverse professional community across the Civil Service as it applies to all public facing roles, or roles that are primarily aligned to supporting the work of those with public facing roles. It’s an exciting and fulfilling profession to work in, critical to the delivery of UK public services

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVLA

Job description

Play a key role in protecting the integrity of the Registered Number Plate Supplier (RNPS) scheme by promoting and monitoring compliance. The role supports fair and consistent enforcement by providing guidance to suppliers, completing audit checks and preparing cases where required, and working in line with data protection, legislative and health and safety requirements. This role is undertaken in a people focussed environment that champions recognition, involvement, development and support for all, and is performed in line with Civil Service values.

Your responsibilities will include, but aren’t limited to:

• Audit registered number plate suppliers
• Work with enforcement agencies to support operations that expose illegal practices
• Collaborate with colleagues to organise and carry out regional and national group audits
• Prepare case files by gathering evidence and witness statements

For further information on the role, please read the role profile which is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

To be successful in this role you will need to have the following experience:

• Experience of delivering audits and compliance activities to uphold regulatory standards.
• Experience of building effective stakeholder relationships to investigate concerns and achieve operational outcomes.
• Experience of analysing evidence and producing clear reports to support decision-making and enforcement activity.
• Experience of leading people and fostering a culture of accountability, performance, and continuous improvement.

Additional Information

Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services.

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 35hours per week over 5 days.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

Regular travel to other offices will be required, which may involve occasional overnight stays.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Licences

Full, clean UK driving licence
Please note: If successful at sift, you will be required to provide a ‘share code’ to enable DVLA to check your full UK driving licence.

Behaviours

We'll assess you against these behaviours during the selection process:

• Working Together
• Communicating and Influencing
• Making Effective Decisions

Benefits

Alongside your salary of £30,485, Driver and Vehicle Licensing Agency contributes £8,831 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a grea