Payroll Officer

About this job

• Provide comprehensive payroll support across the organisation, including maintained schools and third-party payroll clients, ensuring accurate and compliant processing.

• Review payroll inputs, calculations, reconciliations, reports, and outputs to maintain high levels of accuracy, integrity, and completeness.

• Ensure payroll activities comply with UK legislation, HMRC requirements, statutory obligations, and internal policies and procedures.

• Manage payroll enquiries, complex queries, escalations, and stakeholder requests in a timely and professional manner.

• Liaise effectively with Teachers’ Pensions, NHS Pensions, LPFA, and NEST pension schemes, with an understanding of Local Government Pension Scheme (LGPS)

. • Utilise SharePoint and the iTrent Payroll system to process payroll amendments, administer individual payrolls, and produce management and statutory reports.

• Maintain robust payroll controls, process documentation, and standard operating procedures to support consistency, compliance, and service delivery.

• Support internal and external audits, year-end payroll activities, statutory submissions, and payroll governance requirements.

• Identify, recommend, and implement process improvements, automation opportunities, and operational efficiencies to enhance payroll service performance.

• Contribute to the continuous development of payroll procedures and best practices, ensuring a high-quality and customer-focused payroll service.

Special requirements for this post

- Knowledge of iTrent, Sharepoint and Microsoft applications
- Desirable CIPP qualified or similar

About you

• Extensive payroll experience gained within a large and complex Local Government environment.

• Strong understanding of UK payroll legislation, HMRC regulations, statutory payments, and compliance requirements.

• Proficient in the use of SharePoint and iTrent Payroll for payroll administration, processing, and reporting.

• Highly detail-oriented, with a proven ability to maintain accuracy while handling sensitive and confidential information.

• Capable of working autonomously, prioritising workloads effectively, and meeting multiple deadlines in a fast-paced environment.

• Methodical and process-focused, with a commitment to identifying and implementing continuous service improvements.

• Excellent verbal and written communication skills, with the confidence to build relationships and influence stakeholders at all levels.

About us

People are at the heart of everything we do. As an Investors in People Gold employer, we recognise the importance of supporting our workforce with flexible working, development opportunities, wellbeing programmes, and clear career pathways. Our borough is rich in diversity, which makes it a great place to live, work, and visit. We are committed to building an inclusive culture where everyone feels welcome, respected, and empowered to be themselves. In return for your contribution, we offer competitive rewards, flexible working arrangements, ongoing professional development, and dedicated well being support.