Contract Manager (Ref: 20818)

Job summary

Job description

Contract Manager

Location: National*

Closing Date: 22nd August

Interviews: w/c 7th September (subject to change)

Grade: SEO

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary**:

National: £42,914 - £46,182

London: £49,325 - £53,081

Working pattern: Full-time, part-time, flexible working

Contract Type: Permanent

Number of vacancies: 4

Vacancy number: 20818

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.

The Role

We’re recruiting for multiple Contract Managers here at Justice Digital, Data & Science, to be part of our warm and collaborative Contract Management Team part of the wider Delivery Governance Office.

These are exciting times at Justice Digital, Data & Science. We have a clear vision to develop a digitally enabled justice system that works more simply for users, and we’re looking for talented people to help us achieve it.

We are making things better by building adaptable, effective services and making systems that are simple to use for staff and citizens. It can be challenging but it’s also important and rewarding.

The design, delivery, and support of Digital, Data, & Technology services are heavily dependent on collaboration between the MoJ and members of its extensive supplier ecosystem. On behalf of the wider MoJ organisation, Justice Digital, Data & Science invest over £450m per annum in supplier capability and solutions – many of which are critical to the operation of MoJ.

The contract management team exists to ensure that the money spent with suppliers is well managed. The team ensures that all contracts are established based on the best information available and managed for long-term value, while facilitating the development and maintenance of longer-term strategic partnerships.

You’ll receive a range of excellent benefits when you join our department, including:

· A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.

· 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service),plus 8 bank holidays and a privilege day for the King’s birthday.

· Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.

· Employees are allocated 10% of their working time for personal and professional development.

· A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.

· Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.

Key Responsibilities

The job holder will be required to undertake the following duties and responsibilities, which are dependent on the type of supplier(s) involved:

Leading end to end Contract and Supplier Management activity for the assigned contract(s). Dependant on the supplier / contract classification to include:

· Working with MoJ colleagues from Commercial and across Justice Digital Data & Science to implement and mobilise new contracts and support transition, business as usual and exit activity.

● Establishing governance to support effective management of the contract and the overall supplier relationship as specified by the Justice Digital, Data and Science Contract Management Framework.

● Implement, support and lead where required key contract and supplier management governance meetings, ensuring their effectiveness to meet the specified, activities and deliver value.

● Implementing and adapting where required stakeholder roles & responsibilities to support effective management of the contract and supplier relationship.

● Supporting and where required leading mobilisation, transition, and exit activities.

● Working with Budget holders & finance Subject Matter Experts to ensure an end-to-end payment assurance process is implemented for each managed contract.

● Working with internal teams to support with the management of the contract pipeline, management of data systems and records, facilitating activities in support of procurement activity.

● Providing a high-level summary of progress, risks & issues, success and escalations of your contracts to the Senior Contract Manager

● Working with the Senior Contract Manager/s to support the achievement of the Contract Management Team’s strategy & objectives.

● Promoting the team’s capability and activities by engaging with a wide group of stakeholders from Justice Digital, Data and Science.

● Where required, act as the line manager for one or more Higher Executive Officers (HEO), providing leadership, coaching, development, workload management and performance management whilst embedding JDDS values and behaviours.

Leading contract and supplier performance management.

● Supporting, assuring & evolving Key Performance Indicators (KPIs) & Service Level Agreements (SLAs) specific to the contract and supplier, which align to MoJ strategic objectives.

● Become the Justice Digital, Data and Science contract SME for the assigned contracts.

● Working with the Supplier & internal colleagues to ensure end-to-end management of all contractual obligations.

Ensuring risks and issues are effectively managed.

● Supporting identification and effective management of contract and supplier risk and own mitigating actions using the agreed risk management approach in place for the contract.

● Supporting conflict and issue resolution with suppliers and stakeholders, seeking support from the Senior Contract Manager or relevant Subject Matter Expert where appropriate.

● Ensuring compliance with governance, legislative and policy requirements.

If this feels like an exciting challenge, something you are enthusiastic ab