Client Care Advisor

Are you passionate about providing exceptional customer service and making a difference in the lives of pets and their owners? Join our friendly team at our Bournemouth Practice as a Client Care Advisor, where you will be the welcoming face of our practice and a vital link between our clients and our dedicated clinical team. In this part-time role, your key responsibilities will include delivering a warm and professional welcome to every client and their pet, processing payments, managing appointments, and utilizing our online booking system. We are looking for someone who thrives in a busy environment and can ensure that every visitor leaves feeling valued and informed about their pet's care.

To be successful in this role, you should possess excellent interpersonal skills and a genuine passion for animal welfare. The ideal candidate will be organized, calm under pressure, and able to build strong relationships with clients and colleagues alike. Flexibility to cover additional hours during holidays and sickness is essential, and you should be comfortable navigating administrative tasks. With a starting salary of £12.71 per hour and a variety of benefits including a colleague discount, in-house career development, and a supportive working atmosphere, this is an excellent opportunity for someone who is eager to contribute to a positive team culture while making a real impact on the community. If you believe you can bring enthusiasm and care to our practice, we want to hear from you!