Platform and Solutions Product Manager

Company Description

Come join us and make a difference in the world!  

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, fire and rescue, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.

Discover more at www.necsws.com

Job Description

The Platform and Solutions Product Manager is the technical counterpart to Product Management, responsible for collaborating cross-function to ensure we shape commercially sound, end-to-end solutions that deliver technical excellence, resilience and aligned with product and technology strategies

The Platform and Solutions Product Manager will work with their Product Management colleagues to translate product vision, customer requirements and business objectives into scalable, secure and commercially viable software solutions. Acting as the bridge between Product Management, Development/Architecture, Engineering and Customer-facing teams, the role ensures that the solutions and capabilities we sell support strategic goals while maintaining technical excellence, innovation and operational resilience.

Key Responsibilities

This role is intended to facilitate and drive effective collaboration between teams to ensure capabilities and solutions are successfully bought into service, providing architectural leadership across the Control Room portfolio, guiding technical design decisions, defining standards and helping engineering teams deliver secure, high-quality solutions that meet business, customer and market needs.

Product and Solution Architecture

• Collaborating across teams to ensure NEC Safety has a defined and maintained target architecture for software products and platforms through published UI/UX, data, applications, and technology standards.
• Responsible for solution designs and technical specifications for new features and products.
• Support short/mid/long term technology roadmap development and technical investment planning
• Supporting Product Management with Non-Functional requirements definition and prioritisation for capabilities and solutions including security, availability, performance, maintainability and scalability
• For in service products, ensuring the ongoing Non-Functional roadmaps (including support for 3rd party products) are regularly reviewed and appropriately prioritised.
• Working with Engineering teams to ensure capabilities and solutions align with technology strategy, recognising that many customer deployments involve multiple NEC products & capabilities (inc. 3rd parties where appropriate).
• Evaluate solution architectural trade-offs and recommend optimal approaches balancing cost, risk, scalability and delivery timelines.
• Work with customers and partners to understand technical requirements and operational challenges.
• Provide technical leadership during customer workshops, bid responses and solution demonstrations.
• Communicate complex technical concepts to both technical and non-technical audiences.

Technology Leadership

• Drive adoption of modern software architecture practices including cloud-native, microservices, API-first and event-driven approaches.
• Assess emerging technologies and recommend opportunities for innovation.
• Ensure appropriate use of AI, data, analytics and automation capabilities within product solutions where applicable.

Engineering, Security, Compliance & Quality

• Ensure we embed security-by-design principles into product architectures.
• Ensure compliance with relevant industry standards, regulatory requirements and organisational policies.
• Responsible for architecture assurance activities including architecture reviews, threat modelling and technical risk assessments.
• Work closely with engineering teams to understand their capabilities and needs, ensuring solution ‘tooling’ supports rapid, consistent and effective implementations.
• Ensure the implementation, training and support teams receive appropriate training and documentation to enable them to implement and support the solution.
• Provide architectural governance throughout the software development lifecycle from inception through to retirement.

Qualifications

Required Experience

• Significant experience in software architecture, enterprise platforms, solution architecture or senior software engineering roles.
• Proven experience designing and delivering enterprise-scale software