Client Care Advisor

Join our growing team at Hull Anlaby Vets for Pets as a Client Care Advisor, where your passion for customer service will shine in an environment dedicated to providing the best care for pets. In this role, you will be the first point of contact for our clients, ensuring they feel welcomed and supported during their visits. Your primary responsibilities will include managing client interactions, coordinating appointments through our online booking system, and facilitating smooth operations within the practice. You will also provide guidance on our services, manage payments, and create memorable experiences that encourage clients to return for their pet’s care.

We are looking for a friendly and enthusiastic individual who thrives in a fast-paced environment and is dedicated to building strong relationships with both clients and their pets. A background in customer service is essential, along with the ability to remain calm and focused during stressful situations. Your passion for animals and commitment to exceptional service will be key to your success in this role. This part-time position offers 32 hours per week, including one in four Saturdays, with flexibility required for holiday cover. We offer competitive pay and benefits, including a discount at the Vet Group and opportunities for professional development. If you are ready to make a difference in the lives of pets and their owners, we would love to hear from you!