Executive Officer

Executive Officer - Loans & Assurance Monitoring Team
Location: Solihull (Sandford House, B91 3QJ)
Working hours: Monday - Friday, 8:30am - 4:30pm or 9am - 5pm
Work pattern: 60% office-based, 40% remote
Pay rate: £17.82 per hour
Start date: ASAP
Contract end date: 27/02/2027
Training period: 6 weeks
Security clearance: CTC

Our client, a reputable government organisation, is hiring for a dedicated Executive Officer to join the Loans & Assurance Monitoring Team in Solihull. This is a fantastic opportunity to contribute to vital resettlement services, supporting individuals through the integration loans scheme.

What you'll be doing:
* Supporting casework activities to meet Resettlement Services objectives
* Collaborating with experienced caseworkers to process applications for integration loans
* Conducting due diligence checks to ensure applications are complete, accurate, and meet eligibility criteria
* Making informed decisions on loan applications in line with policies and procedures
* Managing requests for re-consideration and escalating issues when necessary
* Maintaining accurate records and updating systems to reflect application statuses
* Engaging professionally with applicants via email to request additional information or respond to queries
* Assisting the team with wider activities to ensure high-quality, compliant decision-making

What you'll bring:
* Experience working within Home Office environments
* Strong knowledge of Microsoft Office, especially Excel
* Excellent attention to detail and organisational skills
* Ability to communicate clearly and professionally with applicants and team members
* A valid UK passport and residence in the UK for over 3 years (excluding periods of 6+ months outside the UK in the last 3 years)
* Willingness to undergo security clearance process

This role offers a supportive environment where your skills will make a real difference. If you're organised, proactive, and eager to contribute to meaningful work, we'd love to hear from you. Apply now to join a dedicated team committed to delivering high standards in resettlement support.

Role specific requirements:You must hold a valid passport and must have lived in the UK for longer than 3 years. Please note that periods of 6 months or longer spent outside of the UK in the last 3 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.