Remote Counsellor - Evenings

Randstad · Birmingham, West Midlands

Remote Counsellor - Evenings at Randstad, based in Birmingham, West Midlands. This is a permanent role.

Salary
Competitive
Location
Birmingham, West Midlands
Contract
Permanent
Posted
3 days ago
Closes
3 Sep 2026

Reference PR-1534121

About the role

Randstad is seeking highly qualified, BACP-accredited remote counsellors to provide specialised, clinical mental health support within the Higher Education sector, directly impacting student success and retention. This role is focused on delivering professional, short-term, solution-focused therapeutic interventions.

Counsellors will be required to offer evening sessions

We partner with universities to enhance student well-being and academic retention by ensuring students receive high-quality support for personal development, stress management, and complex mental health challenges.

Responsibilities

The Counsellor will be responsible for the professional and confidential delivery of services, ensuring clinical effectiveness and client safety:

  • Clinical Intervention: Provide tailored therapeutic 1:1 counselling, focusing on short-term, solution-focused models to support students facing emotional and mental health challenges.
  • Outcomes Monitoring: Systematically administer and interpret clinical outcome measures, including the CORE10, at appropriate intervals to monitor treatment effectiveness, inform clinical decision-making, and contribute to service reporting.
  • Caseload Management: Address a broad range of student issues, including:
    • Anxiety, transition, and self-esteem concerns.
    • Managing the pressures of the academic life cycle, including dissertation stress, study skills-related anxiety, and balancing academic and personal demands.
    • Eating concerns, procrastination, and exam stress.
  • Safeguarding & Risk Management: Uphold the highest professional standards by strictly adhering to risk assessment and safeguarding protocols as established by Randstad and the relevant university, ensuring timely escalation of complex and high-risk cases.
  • Professional Conduct: Maintain absolute client confidentiality and ensure full compliance with GDPR requirements at all times.
  • Empowerment: Promote personal growth and self-care by professionally applying empathy and evidence-based self-help tools.

Requirements

  • Experience providing clinical support within the higher education
  • Proven ability to manage and sustain a regular, structured caseload. Experience with brief, manualised therapeutic models (e.g., CBT, brief solution-focused therapy).
  • Familiarity with the specific administrative/referral pathways within a UK university setting.
  • Accredited membership with BACP - MBACP (Accred)
  • Regular clinical supervision to uphold professional standards
  • Covered by a professional liability insurance policy.
  • A minimum of 400 clinical hours

Rate of Pay: £25 per hour + £3.38 accrued holiday pay (+ 12% Holiday pay)

Contract: Part-time, with flexible hours


experience

Non Teaching


skills

communication


qualifications

BA Hons (QTS)


education

university

Reference: PR-1534121 · Posted 3 days ago · Closes 3 Sep 2026 · Listed via Randstad

Know someone who'd be great for this? Get a shareable card

Apply for this job

This role is listed via Randstad. Applications are handled on the employer's site.

Apply on employer site

Opens the employer's website in a new tab.

Safe applying: a genuine employer will never ask you to pay for a DBS check, training or equipment, or move you onto WhatsApp before you are hired. If this listing does, report it and do not pay anything.

Report this job
Salary Competitive
Apply now