Customer Service Administrator

Pertemps · Basingstoke, Hampshire

Customer Service Administrator at Pertemps, based in Basingstoke, Hampshire, paying £12.71 per hour. This is a temp to perm role.

Salary
£12.71 per hour
Location
Basingstoke, Hampshire
Contract
Temp to perm
Posted
3 days ago
Closes
5 Sep 2026
Sector
Customer Advisor

51% below the typical rate for customer advisor

Reference 365206434

About the role

Customer Service Administrator 

Pertemps are currently recruiting for numerous Helpdesk / Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position.

we have a number of shifts available:
 

 

  • Tuesday to Saturday: 13:30–22:00

    • Sunday to Thursday: 13:30–22:00

       


Responsibilities as a Helpdesk / Customer Service Administrator:

 

  • Answering telephone calls and emails

    • Logging queries on the companies CRM system

    • Dealing with any live issues and investigating discrepancies

    • Completing KPI trackers and performance reports

    • Collate information and update business system

    • Chase internal teams to find query resolutions

    • Building and maintaining solid relationships with depots and customers


Requirements for this position:

  • Previous experience in a customer facing role

    • Confident speaking over the phone

    • Analytical working approach

    • Experience and knowledge of Microsoft packages


The Role:

  • £12.71 per hour 

    • Temp to permanent position


If you are interested in this Helpdesk Administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch

Reference: 365206434 · Posted 3 days ago · Closes 5 Sep 2026 · Listed via Pertemps

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Salary £12.71 per hour
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