Customer Service Administrator
Pertemps · Basingstoke, Hampshire
Customer Service Administrator at Pertemps, based in Basingstoke, Hampshire, paying £12.71 per hour. This is a temp to perm role.
- Salary
- £12.71 per hour
- Location
- Basingstoke, Hampshire
- Contract
- Temp to perm
- Posted
- 3 days ago
- Closes
- 5 Sep 2026
- Sector
- Customer Advisor
51% below the typical rate for customer advisor
Reference 365206434
About the role
Pertemps are currently recruiting for numerous Helpdesk / Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position.
we have a number of shifts available:
- Tuesday to Saturday: 13:30–22:00
- Sunday to Thursday: 13:30–22:00
Responsibilities as a Helpdesk / Customer Service Administrator:
- Answering telephone calls and emails
- Logging queries on the companies CRM system
- Dealing with any live issues and investigating discrepancies
- Completing KPI trackers and performance reports
- Collate information and update business system
- Chase internal teams to find query resolutions
- Building and maintaining solid relationships with depots and customers
Requirements for this position:
- Previous experience in a customer facing role
- Confident speaking over the phone
- Analytical working approach
- Experience and knowledge of Microsoft packages
The Role:
- £12.71 per hour
- Temp to permanent position
If you are interested in this Helpdesk Administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch
Reference: 365206434 · Posted 3 days ago · Closes 5 Sep 2026 · Listed via Pertemps
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