Order Entry/Credit Control Admin

A newly created permanent position, supporting the order processing team and also the credit control function, to ensure customer orders are processed accurately and invoices are paid on time.
This would suit someone who is looking to build their career in an office based role, ideally with some experience in a finance or order processing environment and who wants training, mentoring and career progression.

Job Purpose:

• Sales Order Processing
• Commercial vetting of orders before entry
• Management of logging order entry issues for reporting to the business
• To support the Order Entry Team Lead in all areas of Order Entry
• To provide prompt and relevant information to internal customers, such as Service / Sales departments.
• Invoice creation
• Support EMEA Accounts Receivable process
• Statement generation
• Chasing payments
• Administrative tasks and reporting

Key Tasks:

• Be the point of contact for internal and external customer queries relating to order entry /status

• Assist Order Entry Team Lead with entering and processing sales orders in an accurate and timely manner

• Work with Operations and Sales teams to resolve order entry queries

• Maintain and update OE spreadsheets for business reporting

• Raise advance customer invoices

• Proactively chase customer invoice payments for EMEA (excluding Italy)

• Generate customer AR statements
• Support invoice query resolution

Key Experience:

• Sound analytical and interpersonal skills
• Able to communicate effectively with all levels of the organisation & external customers
• Good knowledge of Purchase Orders and contractual terms to ensure Sales order accuracy & prompt payment
• Understanding of credit control function
• A good demonstration of prioritisation
• A high standard of computer literacy

French language ideal but not essential.