Adult Social Care Finance Team Lead

We are looking to recruit a Finance Team Lead within Adult Social Care. The post holder will be responsible for managing 9 staff (Financial Assessments and Benefits Coordinators).

The team is responsible for billing clients, their assessed contribution, for care and support services arranged by the Council (Residential and Non-Residential services). The team also completes financial assessment reviews for clients in permanent residential care in accordance with The Care Act 2014. The team operates a dedicated customer helpline for clients and their families, providing expert advice about care charges and account related queries

The post holder must have advanced skills in Microsoft Excel, these skills are essential to the role to ensure accurate billing and identifying discrepancies using data analysis within the billing runs.

The successful candidate must have excellent communications skills and be able to deal with complex queries regarding charging and assessments in line with The Care Act 2014. The individual will have access to DWP systems under strict guidelines. The post holder will be motivated and lead the team, ensuring processes are followed consistently and within set key performance indicators set by the department. The post holder will work collaboratively with other Finance Leads, Managers and other teams within the Council.

The role may require travelling to other Council offices, meeting clients and/or their financial representatives at their home, or at a Council site.

The post is based at County Hall, Morpeth.

Requirements of this role:

• A high standard of Maths and English.
• The ability to work at a fast pace.
• Good organisational and time management skills.
• A valid UK Driving Licence with access to a car for work purposes

For an informal conversation about this role, please contact Liz Devine on [email removed] or [phone removed].

Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work.
For further information about working for NCC, please visit our website here.

Why choose us?
We have some outstanding benefits and perks to offer you, including:

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
• Automatic enrolment into the Local Government Pension Scheme
• Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)

To see all our excellent benefits and perks, please click here.

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Further information
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
For those with speech difficulties or hearing loss: Text relay service dial [phone removed] 623930

Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications