Legal Practice Support Officer

This role has a starting salary of £31,659 per annum, based on a 36-hour working week.

We are excited to be hiring a new Legal Practice Support Officer to join our fantastic Legal Support team. The team is based in Dakota, Weybridge,

We promote a hybrid approach to working where colleagues would be expected to attend the office for 2 days a week.

We are a busy and supportive team with an aim to promote individual and team development.

Our Offer to You

• 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer’s leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents

About the Team

We have an exciting opportunity for a Legal Practice Support Officer to join our friendly and fast-moving team.

The team is situated in a sensitive and confidential legal environment, with the post requiring exceptional organisational and IT skills. The ability to prioritise work and meet strict deadlines is paramount. You will be expected to make straightforward decisions relating to your role, whilst maintaining strict confidentiality rules and excellent attention to detail.

About the Role

In this role you will be responsible for ensuring that financial processes within Legal Services and the wider council are followed. You will also be responsible for maintaining information databases and being a guardian for our case management system, iCasework.

As a Practice Support Officer, you will need to meet strict deadlines, therefore the ability to cope under pressure is essential. You will also be providing support to lawyers e.g. preparing reports, creating and amending documents and answering telephone calls. Other duties include administration work with regards to the county’s deeds, legal library subscriptions including post, which will require physical attendance at the office on a rota basis.

You will be responsible for opening files for lawyers on our case management system and the physical retrieval and archiving of such files. You will be required to organise, locate, retrieve, and lift such materials therefore some manual handling will be required.

This role requires you to work cooperatively as part of a team to deliver seamless business support and provide an administrative service to more than 60 lawyers in Legal Services including clients from other departments within Surrey County Council.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

• Minimum 5 GCSEs at Grade C or above, or equivalent, or able to evidence ability at an equivalent level.
• Familiar with one or more of the specific processes used in the relevant discipline.
• Competent in a range of IT tools, including all mi.
• Good written and oral communication skills with the ability to build sound relationships with customers.
• Ability to prioritise and plan own workload in the context of conflicting priorities and work on own initiative.
• Previous relevant work experience.

To apply, we request that you submit a CV and you will be asked the following 4 questions:

1. Describe a time when you had to manage conflicting priorities and meet strict deadlines. How did you organise your workload and what was the outcome?
2. Please provide an example of when you have used IT systems or databases to support administrative or business processes. What tools did you use and how did you ensure accuracy?
3. Tell us about a situation where you had to communicate clearly and professionally with colleagues or customers. How did you ensure the interaction was effective?
4. Please describe your experience of working with financial processes or other structured administrative procedures. What responsibilities did you hold, and how did you ensure accuracy and compliance?

Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey.

Contact us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

For an informal discussion please contact Susan Rose by e-mail at [email removed].

The job advert closes at 23:59 on 23/08/2026 with interviews planned for w/c 24/08/2026.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council.

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.