Casual Leisure Assistant

About the role

We are looking for enthusiastic and customer-focused individuals to join our team as Casual Leisure Assistants.

This is a varied and rewarding role where no two days are the same. You will help support the day-to-day operation of our leisure facilities, ensuring customers enjoy a safe, welcoming and positive experience. From assisting with activities and events to supporting facility operations, maintaining cleanliness standards and providing excellent customer service, you will play an important part in helping local people stay active and healthy.

The role offers flexible casual hours and opportunities to gain experience across a wide range of leisure services and activities. Evening and weekend working will be required.

What will you be doing?

• Delivering excellent customer service and assisting customers with enquiries.
• Supporting the safe and effective operation of leisure facilities and activities.
• Assisting with the setup, monitoring and take down of sports and event equipment.
• Carrying out routine cleaning duties and maintaining high facility standards.
• Conducting checks of activity areas and reporting any maintenance or safety concerns.
• Promoting activities, memberships and services to customers.
• Taking bookings, handling payments and supporting reception duties where required.
• Assisting with activity sessions, events and community programmes.
• Working as part of a team to create a safe, welcoming and enjoyable environment for all customers

About you

You will be a friendly, enthusiastic and reliable person who enjoys working with people and delivering excellent customer service.

You will have:

• Good communication and interpersonal skills.
• A positive and flexible approach to work.
• The ability to work independently and as part of a team.
• A commitment to maintaining high standards of health, safety and cleanliness.
• A good standard of education, including Maths and English.
• A willingness to undertake training and development relevant to the role.

Previous experience in a leisure, customer service, sports, fitness or hospitality environment would be advantageous, as would qualifications such as First Aid, Fitness Instruction, Sports Coaching or Lifeguarding, although these are not essential.

Our Benefits

We offer:

• a competitive rate of pay
• great opportunities in a large unitary council - many of our casual workers decide to apply for permanent positions
• statutory leave entitlement
• lots of opportunities to work in the public sector to make a difference

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

Disability Confident Employer

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council

Armed Forces Community

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)