Efficiency Lead - Temporary 24 months - South West - Performance & Quality (10206700) (Ref: 20754)

Job summary

Please refer to Job Description

Job description

Overview of the job

The Efficiency & Innovation team will be responsible for optimising the use of the resource available to the NPS. The Efficiency Lead will support the Efficiency and Innovation Senior Manager to deliver resource management, identifying and coordinating efficiency priorities and business development activity. The job holder will be responsible for ensuring that the NPS spends public money wisely and will therefore become fully involved in all aspects of contracting and suggesting ideas for delivering cost savings. In Wales these roles will go further than Probation efficiency – they will also include prison / probation integration. Summary The Efficiency Lead will support the Efficiency and Innovation Senior Manager to deliver resource management, identifying and coordinating efficiency priorities and business development activity. Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties:

• Contribute to Efficiency in Service Delivery
• Collate service standard information regarding services provided nationally by the NPS to ensure that they are delivered in accordance with the service delivery indicators and specifications
• Ensure the effective use of public money across the organisation through the analysis of this service standard information
• Create an activity-based costing model for the NPS and ensure that it is up to-date
• From cost model information, identify areas for efficiencies and raise these to the Efficiency and Innovation Senior Manager ? Develop Management Information reports as well as systems and process for collecting customer feedback on the balance between efficiency and effectiveness
• Develop action plans/new processes for new projects together with suppliers and stakeholders to address inadequate performance and areas of waste in the organisation
• Ensure efficient delivery of services in accordance with service delivery indicators and specifications
• Identify areas for efficiencies and recommend actions for the team
• Define systems and processes which enable collection of information on organisational performance
• Development of management information reports which enable performance analysis Plan and organise
• Support development of programme formation and implementation Develop Team and Partnership Working
• Develop productive working relationships with colleagues, suppliers and stakeholders
• Contribute to proposals to meet external tendering requirement
• Contribute to external contracts and agreements
• Build own and team’s understanding of organisational markets and customers, through liaison with key stakeholders
• Environmental scanning and work with external agencies
• Plan, implement and manage the sharing of knowledge and good practice to inform innovation and improve service delivery across the organisation Determine the effective use of resources
• Create budgets and unit costs for programmes of work
• Identify areas for efficiency
• Advise on financial and resourcing issues to inform objectives and forward planning
• Manage budget for the area of Efficiency Use communication effectively
• Providing information, feedback and advice
• Influencing and persuading
• Using appropriate skills, styles and approaches Enhance own performance
• Manage own resources and professional development Use information to take critical decisions
• Liaise with staff to receive, collate and analyse information, using systems and compiling reports as necessary
• Develop and utilise data to identify trends and take appropriate action to maintain and enhance performance
• Plan, implement and manage systems for the exchange of sensitive information, data and intelligence Manage People
• This post may hold line management responsibility for other members of the team
• Supervise the work of the Efficiency team member
• Train and provide advice and professional development across the Division in the area of efficiencies Manage Diversity and Quality
• Contribute to a culture and systems that promote equality and value diversity
• Adhere to the diversity policies of the service and collaborate as appropriate with the Equalities and Diversity Unit Manage Quality
• Contribute to continuous quality improvement
• Monitor external markets, practice, trends and development to ensure best practice internally
• Manage compliance with quality systems Manage Projects
• Ensure an effective approach to project and process evaluation
• Maintain effective communication with project stakeholders
  
  The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder

Technical Skills

Please provide evidence of your NVQ Level 5 qualification (or equivalent practical experience) and describe how you have used Microsoft Office applications, particularly Excel, to analyse data, produce reports and support strategic decision making and continuous improvement.

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Delivering at Pace
• Leadership
• Making Effective Decisions
• Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

• Please see Job Description

Benefits

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

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